Kuebix Shipping Community

Shipper Adoption is the Key to a Successful Shipping Community [Infographic]

How Can Shipping Communities Gain Shipper Adoption?

For a shipping community to be successful it needs to be built upon a transportation management system (TMS). Shippers want to conduct all of their business through a single, connected platform. When they leverage a robust TMS to manage their logistics operations, they can rate, book, and track all of their shipments for every mode through a single window. When they are looking for additional capacity to supplement their negotiated rates, it makes sense that they’d want to use their main source of transportation management to find that capacity.

A TMS is the natural place to house a spot market where shippers can easily get spot quotes for their freight. That’s because users automatically form the basis of the shipping community that will use the spot market. When the shipper can’t get their freight covered as they need with a negotiated rate, they can seamlessly pivot to a built-in spot market where community members can collaborate to find efficiencies. Unlike a disconnected freight marketplace outside of their normal processes, their TMS joins disparate marketplaces, brokers, carriers, and fleets to make it easy for shippers to find additional capacity through the network.

 

Not Just Any TMS Will Do, Though.

Most transportation management systems aren’t designed to have a successful community built upon them. For a start, the TMS needs to be capable of handling its users’ every need. That means every mode needs to be covered by the platform and the TMS must integrate directly with any ERP system. Reporting and tracking functionality are also important along with many other features lower-level TMSs simply can’t provide. Simply put, the TMS must be built for small and enterprise sized customers and everyone in between. Features that can be modularly added as the company’s needs change also increase usership since shippers only pay for what they use. Users must to be able to complete all of their logistics operations inside the TMS to keep them engaged with the system and using it routinely.

On the other hand, the TMS needs to be accessible by the masses. Many small businesses can benefit from streamlining their operations with the help of technology. By offering both free and affordable subscription versions of the software, the TMS can rapidly gain more usership by tapping into a segment of shippers in the industry that would otherwise never be able to be connected to collaboration opportunities. When more users join the network, every other user benefits. This is known as the “Network Effect,” a phenomenon where each additional user of a tool increases the value of the tool for every other user.

Kuebix Community Load Match

Kuebix Community Load Match is the spot market built upon Kuebix TMS that any member of Kuebix’s shipping community can take advantage of and is just one of the benefits members receive by belonging to the network. This spot market connects shippers with available truckload capacity without making them leave the system. With Community Load Match, every shipper can discover additional savings on truckload freight by connecting with Kuebix’s vast ecosystem of dedicated truckload carriers.

Currently, Kuebix has over 16,000 companies using the TMS. This group is made up of companies of all sizes, some using Kuebix Free Shipper, some Business Pro users and some Enterprise users with extensive logistics operations. No matter what type of account a user has, however, they are part of Kuebix’s shipping community and can leverage Community Load Match. This makes Kuebix an ideal partner for carriers, brokers, fleet owners, and other freight marketplaces to expose their capacity through.

As the community grows, more opportunities are created and even more shippers and companies with capacity join the network! This is why shipper adoption is the key to growing and maintaining a successful shipping community.

TMS Benefits and Advantages

The Advantages and Benefits of Transportation Management Systems (TMS) *Infographic*

Challenges like the driver shortage, capacity crunch, increased final mile delivery expectations and rising freight prices have shippers looking for ways to improve their supply chains. The solution to these problems is to implement a transportation management system (TMS). A robust TMS can speed up logistics operations, reduce waste and improve the company’s bottom line. Here are a few of the main advantages and benefits of transportation management systems (TMS).

TMS Advantages Infographic Small

  1. Save between 10 – 20% on your total freight spend depending on your supply chain’s current processes.
  2. Gain visibility to all your loads and always have an answer to the question: “Where’s my truck?!”
  3. Select the best rate & best service type for every shipment by comparing all options side-by-side.
  4. Optimize and consolidate loads and routes to reduce empty miles and improve efficiencies.
  5. Track and trace orders down to the SKU level to provide better service to customers.
  6. Analyze reports, dashboards, and carrier & supplier scorecards to make strategic changes to your supply chain.
  7. Centralize all order and load information so that it can be easily accessed by any team member, creating continuity for logistics teams.
  8. Exceed customer expectations and improve customer satisfaction by shipping faster, cheaper, and with improved visibility.
benefit flow kuebix tms medium

The Benefit Flow of Using a Transportation Management System [TMS] *Infographic*

Transportation management systems (TMS) are becoming more and more common throughout the supply chain. TMSs used to be reserved only for the largest shippers and cost exorbitant amounts of money, making them inaccessible for shippers with smaller freight spends. With the dawn of Software as a Service (SaaS) technology and cloud-based systems, any size company that ships freight can implement a TMS to improve their logistics operations without breaking the bank.

Take a look at our infographic to learn more about how a TMS can bring improvements from initial customer order to post-delivery.

Kuebix - Benefits of Using a TMS

Centralize Information

A TMS will centralize all information so that every stakeholder in the supply chain can easily view and access the same data as their peers. Working off of the same set of information reduces the risk of error and makes processes flow more smoothly.

Minimize Manual Entry

With the addition of an ERP integration, orders flow automatically into the TMS for easy rating and booking. Instead of rekeying orders, logistics professionals have all the order information at their fingertips!

Save Money – Add to Your Bottom Line

One of the basic, and most potentially lucrative, functions of a TMS is the ability to compare multiple rates from different carriers side by side. Instead of navigating to dozens of different carrier websites (or worse of all, not comparing rates), logistics professionals can quickly select the rate and service type for each shipment that saves the most money and delivers the best customer satisfaction.

Optimize Loads and Routes

Optimization tools built into a TMS help logistics professionals build the optimal load and route with the help of algorithms. Parameters can be inputted ahead of time to specify how the load needs to be built, and the technology suggests the optimal consolidated shipment and lane. This helps to cube out every truck, save money on fuel expense, and reduce the number of touches an order undergoes.

Track & Trace Orders – Gain Visibility

Being able to track and trace orders down to the SKU level improves Customer Service teams’ ability to inform customers of changes to their orders and troubleshoot issues as they arise. It also means that teams can proactively make changes and maintain a complete understanding of their supply chain. With all of this data housed in one place, reports and dashboards can also be access directly from the TMS.

Improve Customer Satisfaction

All of the aforementioned benefits contribute to improving customer satisfaction. Orders can be processed more quickly, booked for cheaper rates, and remain visible throughout every node of the supply chain. This helps shippers meet rising expectations around shipping costs and times. Knowing when an order will be late and proactively communicating that with the customer will go a long way to building strong customer relations.

Leverage Actionable Analytics

Even after an order has been delivered to the end customer, a TMS doesn’t stop providing benefits. All shipment data is stored within the TMS and can be viewed in customizable reports and dashboards. Shippers can analyze overall carrier performance, make changes to their standard processes, and proactively leverage the analytics to improve customer satisfaction and lower costs.