Posts

ERP Integration with NetSuite - Kuebix TMS

Optimizing Transportation Management with an ERP Integration with NetSuite

Supply chains are getting leaner, faster and more efficient every year. In order to keep up with rising customer expectations, increasingly complicated shipping processes and growing business, many shippers are turning to ERP integrations to give them a leg up on the competition. Integrating a transportation management system (TMS) like Kuebix TMS with an ERP or order processing system like NetSuite can streamline logistics operations. By adding additional functionality like an ERP integration, any shipper can configure a TMS that is right for their business.

First, we need to understand what an ERP Integration actually is:

An ERP integration is a process that allows information to flow between an ERP system (NetSuite, for example) and a TMS. In layman’s terms, any information inputted into an ERP system can be seamlessly displayed within the TMS, or vice versa. This is especially useful for sharing order, product, and shipment information between systems.

How Do ERP Integrations Work?

By leveraging a common middleware connector, the group performing the NetSuite integration can map ERP order and item information to automatically create orders within the TMS. These orders are stored within the TMS in preparation for shipping departments to simply scan or enter the order number into a lookup field to get rates and begin shipping. Once the order is shipped, the TMS notifies NetSuite and updates the ERP order with shipment details. (Tracking number, cost, carrier, time in transit, GL code, etc…)

Each ERP connector includes a configurable trigger function to automatically create orders, status changes or approval processes to tell the TMS to pull the order details. This process allows for a seamless flow of data between the two systems. Once shipped within the TMS, shipment details are mapped back to NetSuite for accurate record keeping and visibility for all stakeholders.

Why do Shippers Integrate NetSuite with Their Transportation Management System?

With an ERP integration, shippers can:

  • •     Ensure 100% order accuracy – Since information is automatically populated within the TMS, the information is right, every time. It’s amazing the difference it can make when there is no longer any risk of human error because of rekeying. PRO numbers, product SKUs, weights and every other metric of an order appear automatically, resulting in 100% order accuracy.
  • •     Gain complete order visibility – Once an order has been booked for shipment, shippers don’t lose visibility to that order. All shipment details are mapped back to the target ERP system for accurate record keeping and visibility for all stakeholders.
  • •     Understand the true landed cost of goods – Since all order information is tracked and shared between systems, shippers can leverage reports and analytics to view the true landed cost of goods down to the SKU level. This means they can make smarter decisions regarding their company’s bottom line when they integrate purchase orders directly from an ERP system.

Building Trust with ‘Built for NetSuite’ Accreditation

Built for NetSuite’ is a program for NetSuite SuiteCloud Developer Network (SDN) partners that provides partners with the information, resources and methodology required to verify that their applications and integrations meet NetSuite standards and best practices. The Built for NetSuite program is designed to give NetSuite customers additional confidence that SuiteApps have been built to meet these standards. Built for NetSuite Kuebix TMS

When a partner achieves this noteworthy status, prospective integration customers can trust that the integration process has been thoroughly vetted by NetSuite itself.

Kuebix achieved this status in 2018 and maintains it to this day. The SuiteApp is built using the Oracle NetSuite SuiteCloud Computing Platform and drives supply chain efficiencies by providing out-of-the-box and customizable integrations to connect ERP and TMS systems.

With NetSuite and Kuebix TMS, organizations can achieve a significant return on investment by streamlining shipping processes and identifying cost savings. Automation of processes, including re-keying order information, helps eliminate manual tasks while access to more data, such as the cost of goods and SKU level, help organizations make smarter, faster decisions.

Case Study: How One Company Benefits from its ERP Integration with NetSuite

Summit Supply began as a Kuebix Business Pro account with multiple user seats to manage their logistics operations.

They immediately began seeing the benefits of the system, including time savings and reduced freight spend. With Kuebix, Summit Supply ensures that every order is shipped with the quickest or least expensive option to maximize savings and service.

After their first year, Summit Supply decided to expand its use of Kuebix by connecting their ERP functionality with Kuebix TMS through an integration with NetSuite.

Summit Supply NetSuite ERP Integration Kuebix TMS Case Study

An ERP integration serves to automatically populate order information into Kuebix from NetSuite. This means that Summit Supply never needs to rekey line items and they always achieve 100% order accuracy by avoiding human error. After making the decision to integrate its ERP with Kuebix is 2018, Summit Supply was up and running with its integration in about 8 weeks.

According to Cory Storr, a Client Care Specialist who uses Kuebix daily for logistics operations,

“The entire integration process took about 2 months. Kuebix’s engineering and integrations teams worked closely with ours to make sure everything was working the way we needed it to.”

Summit Supply’s logistics processes are now greatly sped up, making it easier for them to focus on their mission to deliver high-quality products to customers quickly and with great service. Instead of wasting time navigating between carrier websites and manually entering order information, all details are automatically populated within Kuebix to make rating and booking fast. Not only that, but documents such as BOLs can be automatically generated with the correct information every time!

Storr goes on to add,

“The integration with NetSuite alone probably saves us 2 minutes on each order. When you multiply that by 80 orders a day, that’s a lot of time savings!”

Summit Supply made the leap to eliminate many of their manual logistics processes by leveraging Kuebix TMS and is benefiting from that choice every day. Now they can be confident that each and every order is accurate based on the

information within their ERP system and know that the lowest cost carrier with the best service is chosen on every load. The company is looking forward to expanding its use of Kuebix by adding in automatic invoice audit to further speed up their operations. With every choice they make, Summit

Supply is able to deliver on its promise of being a team-driven, customer-focused organization that strives to deliver quality products in a timely manner, at a fair price, with unmatched customer service.

ERP Integration - Kuebix TMS

Extend the Benefits of Your Transportation Management System (TMS) with an ERP Integration

At their core, transportation management systems (TMS) help shippers perform logistics management functions like rating, booking and tracking. These functions help save companies money, improve efficiency and keep data stored in one place for strategic decision making. However, transportation management systems aren’t only limited to rating and booking. If they were, we’d call them “rate aggregators.” What makes a TMS a TMS is the ability to perform numerous supply chain functions to extend the benefit of the technology. That’s where ERP integrations come in.

ERP integrations (integrations with enterprise resource planning systems) are one of the most popular additions shippers make to their TMS. This type of integration extends the benefits of the TMS by sharing data between internal systems. By adding additional functionality like an ERP integration, any shipper can configure a TMS that is right for their business.

What is an ERP integration?

An ERP integration is a process that allows information to flow between an ERP system and a TMS. Essentially, any information inputted into an ERP system can be seamlessly displayed within the TMS and vice versa. This is especially useful for sharing product, order, and shipment information between systems.

How is an ERP integration with a TMS used?

Many teams can benefit from an ERP integration. When the order processing team receives an order from a customer, they can input it into the ERP as usual. With the integration, that order information is automatically displayed within the TMS and is ready for the logistics team to rate and book the shipment. Once the shipment has been processed, the rate along with any miscellaneous charges or accessorials are mapped back to the ERP for financial teams automatically. Instead of managing a huge paper trail of order information, teams all operate from a “single source of truth.”

Why is it beneficial to integrate my ERP with my TMS?

Here are 4 ways shippers benefit from integrating:

  •  • ERP integrations facilitate the rapid creation of shipments – With an order integration between a TMS and an ERP, orders automatically flow from the ERP to the TMS for easy rating, booking, and tendering. Instead of going back and forth between systems and spreadsheets, the order information is automatically populated, eliminating the need to rekey anything.
  •  • ERP integrations ensure 100% order accuracy – Since information is automatically populated within the TMS, the information is right, every time. It’s amazing the difference it can make when there is no longer any risk of human error because of rekeying. PRO numbers, product SKUs, weights and every other metric of an order appear automatically, resulting in 100% order accuracy.
  •  • ERP integrations give shippers complete order visibility – Once an order has been booked for shipment, shippers don’t lose visibility to that order. All shipment details are mapped back to the target ERP system for accurate record keeping and visibility for all stakeholders.
  •  • ERP integrations help shippers understand the true landed cost of goods – Since all order information is tracked and shared between systems, shippers can leverage reports and analytics to view the true landed cost of goods down to the SKU level. This means they can make smarter decisions regarding their company’s bottom line when they integrate purchase orders directly from an ERP system.

How Do ERP Integrations Work?

  1. By leveraging a common middleware connector, the team performing the integration can map ERP order and item information to automatically creates orders within the TMS.
  2. These orders are stored within the TMS in preparation for shipping departments to simply scan or enter the order number into a lookup field to get rates and begin shipping.
  3. Once the order is shipped, the TMS notifies the ERP system and updates the ERP order with shipment details. (Tracking number, cost, carrier, time in transit, GL code, etc…)
  4. Each ERP connector includes a configurable trigger function to automatically create orders, status changes or approval processes to tell the TMS to pull the order details. This process allows for a seamless flow of data between the two systems.
  5. Once shipped within the TMS, shipment details are mapped back to the target ERP system for accurate record keeping and visibility for all stakeholders.

Click here to learn more about Kuebix’s ERP Integration Highway.


Examples of Companies that Use ERP Integrations

ERP Integration with Microsoft Dynamics and Kuebix TMS

Microsoft Dynamics Integration

OBJECTIVE – Save time and improve order accuracy by consolidating processes into a single transportation management system.

CHALLENGES – TMS needs to integrate with Microsoft Dynamics and connect to a variety of LTL carriers. Scale to incorporate container tracking. Be usable by multiple departments within the organization.

RESULTS – Significant time savings on each LTL order processed. Improved order information accuracy. Optimized interactions between multinational teams.


ERP Integration with NetSuite and Kuebix TMS

NetSuite Integration

OBJECTIVE – Automate the order creation process to save time manually inputting orders and avoid human error while operating in a centralized transportation management system.

CHALLENGES – Previous process was too manual and relied on team members entering orders one-by-one into different carrier websites.

RESULTS – Implemented an integration between NetSuite and Kuebix to automatically allow order information to flow from their ERP system to Kuebix TMS.


Examples of ERPs Shippers Integrate With:

  •  • NetSuite
  •  • Oracle
  •  • Microsoft Dynamics
  •  • Infor
  •  • Quickbooks
  •  • SAP
  •  • Claritysoft
  •  • Epicor
  •  • Sage

Integrating Your ERP with Kuebix TMS

Unlike many TMS providers who direct users to external or third-party integrators, the Kuebix team has internally developed an array of integrations that our customers use to enhance and expand their ever-evolving supply chains. Gone are the days of trying to view a product’s lifecycle by exporting data from internal, carrier, broker and 3rd party monitoring systems. Instead, with an integration, users get the information they need automatically and human error is drastically reduced with the help of technology.

Kuebix offers out-of-the-box integrations based on EDI formats as well as integrations that use more direct APIs/web services. Kuebix can also customize an integration to meet your company’s specific needs.

Kuebix Returns Shipping

How E-Commerce is Changing Returns

The growing popularity of e-commerce has led to exponential growth in number of returns. While they have always been an integral part of shopping, online orders are significantly increasing their presence in the retail and e-commerce industries.

E-commerce platform Yotpo reported that 88% of fashion shoppers surveyed have returned fashion items purchased online in the past year. Of those shoppers, 51% have returned between $50 and $500 worth of merchandise. Consumers often order the same product in multiple sizes or a few options with the intention of only keeping one.

Consumers are making more subjective and less-predictable purchases online. Fit and quality are the top two reasons for returns. When looking at an article of clothing online, it’s often hard to tell how it will look and what size is best. The number of returns is expected to increase steadily with the volume of online orders. Businesses are starting to think of ways to make returns an opportunity for profit rather than a traditional expense.

Many retailers are starting to accept the returns of their competitors. Nordstrom recently announced it will now be taking returns from other stores including its competitors Macy’s and Kohl’s. Popular retail stores are starting to realize that returns don’t have to be viewed as a negative. The origin of the return doesn’t diminish Nordstrom’s opportunity to sell to incoming customers.

Kohl’s recently launched a similar program in which it accepts returns for Amazon orders. Amazon’s popularity is often seen as a threat and this unique approach allowed Kohl’s to use it to their advantage. Their pilot stores in Chicago and Los Angeles saw a 9% increase in new customers and an 8% increase in revenue at participating locations. In response, Kohl’s launched the program worldwide. Returns are providing retail stores losing business to e-commerce a second chance at drawing in customers and selling their products.

Happy Returns, a relatively new startup, is offering to ease the operational burden of returns. The company processes, evaluates and batches returns together at several return bars. Consumers are able to make their return in-person and receive an instant refund. Through implementing Happy Returns businesses can stabilize the cost of their returns and easily receive and process them.

Businesses driving profit through returns can also benefit from implementing technology into the operational side of their supply chains. A transportation management system (TMS) gives shippers complete visibility through their supply chain with real-time information on the locations of their shipments. ERP integrations, such as those with NetSuite or Microsoft Dynamics, can save logistics professionals the increased time as orders are shipped or returned, simultaneously eliminating the risk of human error. All-in-all, modernizing norms surrounding returns are creating opportunities for companies to generate additional revenue.

erp integration kuebix tms

How Integrating Your ERP With Your TMS Will Make Life Easier

Hardly anyone will deny that technology is the future. For companies with supply chains, this means utilizing some combination of a transportation management system (TMS), enterprise resource planning system (ERP), yard management system (YMS) and warehouse management system (WMS) just to keep up with the competition!

That’s a lot of different technology to manage, especially since these disparate technologies don’t usually “talk” to each other. Transferring important order information back and forth from an ERP ordering system to a TMS can be particularly tedious and inefficient. That’s why smart integrations between a TMS and an ERP system like NetSuite, Quickbooks, or Microsoft Dynamics make so much sense.

Shippers who integrate their ERP with their TMS can:

Facilitate the rapid creation of shipments

With an order integration between a TMS and an ERP, orders automatically flow from the ERP to the TMS for easy rating, booking, and tendering. Instead of going back and forth between systems and spreadsheets, the order information is automatically populated, eliminating the need to rekey anything.

Ensure 100% order accuracy

Since information is automatically populated within the TMS, the information is right, every time. It’s amazing the difference it can make when there is no longer any risk of human error because of rekeying. PRO numbers, product SKUs, weights and every other metric of an order appear automatically, resulting in 100% order accuracy.

Gain complete order visibility

Once an order has been booked for shipment, shippers don’t lose visibility to that order. All shipment details are mapped back to the target ERP system for accurate record keeping and visibility for all stakeholders.

Understand the true landed cost of goods

Since all order information is tracked and shared between systems, shippers can leverage reports and analytics to view the true landed cost of goods down to the SKU level. This means they can make smarter decisions regarding their company’s bottom line when they integrate purchase orders directly from an ERP system.

Shippers that choose to integrate their ERP systems with a TMS like Kuebix TMS will rapidly begin to see the time and money savings. Orders are created, booked, and visible at every stage of the supply and can be accurately measured for better strategic decision-making. To learn more about how an ERP integration process with Kuebix is managed, check out the ERP Integration Highway datasheet.

Stop the Double-Entry Madness!

When most people think of the supply chain, they picture pallets arranged on trailers or colorful shipping containers being loaded off of ships. However, there are a lot of moving parts to the supply chain even before product starts moving from point A to point B. Getting those pallets and containers to where they need to be takes time and a lot of pre-planning. To keep the supply chain running smoothly, orders need to be received, product needs to be produced to meet demand and transport needs to be arranged for pickup.

These steps require a high degree of attention in order to work successfully. Orders are tracked by PO number, SKU and many other metrics which might encompass anything from dimension to Haz-Mat classification. Many shipping departments studiously key order information from their ERP systems to their carriers’ websites to arrange transport. In some cases, printouts are even being re-keyed into spreadsheets. For anyone who has keyed product or order information back and forth between systems, you know that it can take considerable time and be riddled with manual errors.

Technology is helping shipping departments stop the double-entry madness. By integrating purchase orders directly from their ERP system, logistics professionals can automate the rapid creation of shipments by avoiding the need to re-key a long list of order line items. Integration is also two-way, meaning financial and customer service teams can gain visibility on all transactions as information flows seamlessly back to the ERP system.

By allowing order and product information to populate automatically, the need to re-key information between systems is completely eliminated. This decreases labor costs by saving time manually typing orders while simultaneously increasing order accuracy. Better order accuracy means never shipping the wrong product or quantity because of a simple typo and never having to explain to a customer why human error was to blame for your poor service.

Leveraging technology to automate a previously manual and tedious process is saving countless companies valuable time. Some companies have been slow to integrate their ERP with their TMS for fear of a long, complicated process. However, by seeking a TMS that offers a common integration approach to all ERP systems, shippers can be assured of rapid implementation and ROI. Kuebix TMS offers out-of-the-box ERP integrations. Click here to check out how we integrate with Microsoft DynamicsNetSuite and QuickBooks!

Kuebix ERP Integration Highway

The ERP Integration Highway

Many companies are discovering the benefits of using a TMS to streamline their transportation operations. A well-rounded TMS offers many modular features to support the changing needs of any type of supply chain. One of the most universally beneficial features is the ability to integrate purchase orders automatically from an ERP system directly into the TMS.

Why is integrating POs directly from an ERP so beneficial?

Integrating POs directly from an ERP system facilitates the rapid creation of shipments by avoiding the need to re-key a long list of order line items, ensuring 100% order accuracy.

Since the integration is two-way, shipment data is populated back into the ERP system for record keeping and to provide stakeholders with complete visibility. This enables information down to the SKU level to be leveraged in claims management, meaning the shipper always has the information they need to protect their company’s interests. Shippers can also better understand the true landed cost of goods to make smarter decisions regarding their company’s bottom line when they integrate purchase orders directly from an ERP system.

Use the ERP Integration Highway to get started:

  1. The TMS should leverage a common middleware connector that maps ERP order and item information and automatically creates orders within the technology.
  2. These orders are stored within the TMS in preparation for shipping departments to simply scan or enter the order number into a lookup field to get rates and begin shipping.
  3. Once the order is shipped, the TMS notifies the ERP system and updates the ERP order with shipment details. (Tracking number, cost, carrier, time in transit, GL code, etc…)
  4. Each ERP highway connector includes a configurable trigger function to automatically create orders, status changes or approval processes to tell the TMS to pull the order details. This process allows for a seamless flow of data between the two systems.
  5. Once shipped within the TMS, shipment details are mapped back to the target ERP system for accurate record keeping and visibility for all stakeholders.

Kuebix TMS leverages this methodology to provide shippers a pain-free way to integrate their ERP system directly into the TMS. The ERP Integration Highway is a common integration approach to all ERP systems, meaning the process is smooth and efficient for shippers with any ERP system. To learn more about Kuebix integrations, click here.

Portfolio Items