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How to use Data to Build a Stronger Carrier Relationship

Strong partnerships between carriers and shippers are important for the most efficient and effective freight operation. When shippers and carriers work together as a team, respecting one another’s time and business objectives – a win-win partnership is created that leads to continuous improvement in logistics efficiency and customer service.

How can shippers and carriers improve their relationship? Shippers should provide accurate weight and size measurements of their freight, file claims quickly, not keep drivers waiting at their warehouse and fulfill promises of consistent loads. Carriers must negotiate fairly with shippers, adhere to routing guide compliance, pickup shipments on time, invoice shippers accurately and provide a consistent level of exceptional service.

How can this be done?

The answer is technology that can help manage the carrier and shipper relationship by capturing all transactional information and using this data to foster accountability. The Kuebix Transportation Management Systems (TMS) capture data across every shipping event to provide visibility into true levels of service and efficiency. The accurate and timely data from the TMS can be used to monitor and validate communications and interactions between shippers and carriers, but Kuebix takes this one step farther.

Kuebix Carrier Relationship Manager uses this information to deliver Freight Intelligence to easily analyze the performance of carriers in the form of carrier scorecards. Typical analysis can be performed on:

  • • Carrier rate benchmarking by lane
  • • Carrier responsiveness
  • • Load acceptance rate
  • • Claims percentage by shipment – how many damages occur and by which carrier
  • • Rate exception percent
  • • On-time performance
  • • Invoice and freight bill accuracy and solving inaccuracies
  • • Driver performance
  • • Reliability of equipment and processes
  • • Documentation – accuracy, availability, etc.

Leverage this feature to work with your carriers with a set of metrics and facts rather than anecdotes. Carriers will appreciate the fact-based approach to performance monitoring, resulting in stronger relationships and improved service levels.

Keep the logistics team more organized with all contact information, schedules and tasks kept in one location. The new functionality will relieve admin of countless hours of chasing paperwork and tracking communications, while keeping carriers accountable. Carriers will benefit from clearly defined goals, while shippers will benefit from improved performance and service levels.

Kuebix Carrier Relationship Manager is a new, standard feature of Kuebix Business Pro TMS, a full-service transportation management system that features unlimited shipment management, advanced analytics, carrier scorecards, financial management with freight rate invoice and claims control, and much more. Kuebix Business Pro is available for a free 14-day trial.

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Why A Free TMS is A Really Good Thing

Some people have questioned why Kuebix is offering a free TMS and whether the free version is worth their while. The answer is a resounding, “Yes, a free TMS is really a good thing!”

When comparing apples to apples, i.e. free TMS to free TMS, it is apparent that Kuebix Shipper wins over others. Even when comparing apples to oranges, i.e. free TMS to “not free” TMS, Kuebix outshines the competition. Here’s why:

  1. Excellent Customer Service – but don’t take our word for it: “With Kuebix, we can quickly view all our carrier rates side by side and choose the best rate for our shipments. Kuebix is extremely easy to use and the customer support is exceptional.” R.L. Bunting at Chesapeake Spice
  2. UNLIMITED Shipments – Yes, you read that correctly. Some of our competition limits their shipments on paid versions and keep charging you more as your volume increases, but we don’t. Why would you pay when Kuebix has unlimited shipments for free?
  3. Supports All Transportation Modes – Some TMS vendors limit their offering to LTL shipments only. Kuebix, on the other hand, supports all modes – LTL, TL and Parcel – (even with our free version) so you can connect to all your carriers, letting you ship the way you want for the optimal cost.
  4. Multiple Users, Stored Data and So Much More – Kuebix Shipper is a single-user system, allowing any shipper to begin using the core functionality of a TMS – rate, book and track – for free. For business that want to add more users, access shipment data, and so much more, simply upgrade to Kuebix Business Pro for just $99/month.
  5. Scalability – Kuebix Shipper can be scaled up to our enterprise edition as your business grows. The Kuebix TMS uses the same software core – and as your business grows, you can easily add new functionality, without having to learn a whole new system. Our modular solution scales all the way up to the enterprise level with Premier Applications, Integrations and Managed Services to meet the needs of any supply chain.

Most importantly, the free TMS supports our vision, of a global community where all members gain value from membership. We have removed the barrier of cost to let all shippers get started with a powerful TMS and take control of their freight operations. This is similar to how the widespread adoption of affordable smart phones changed the way we communicate and interact. A TMS that is available to any size business and budget will have the same impact on the shipping world, moving it into the collaborative digital era.

A global community of shippers and service providers will help to match demand with capacity, allowing trucks to fill more efficiently.With collaboration across the community, fleets and drivers move more continuously, shippers get faster access to available capacity, and load consolidation becomes something that’s easy to accomplish.  All of this improves the bottom line – giving value to everyone in the community.

Now that is worth its weight in gold, even if it doesn’t cost you a thing.

The Future of Freight: Why We Launched a Free Transportation Management System (TMS)

The Future of Freight: Why We Launched a Free Transportation Management System (TMS)

In October of 2017, Kuebix launched its free transportation management system (TMS), Kuebix Free Shipper. This platform offers unlimited rating, booking and tracking of TL, LTL, and parcel freight. It was the first step in the evolution of transportation management systems.

Why it’s Important

In the past, it was common practice to manage freight with spreadsheets and other manual processes or outsource to third-party logistics providers, both of which soaked up vast amounts of valuable time and money. With Kuebix Free Shipper, businesses of any size have the opportunity to streamline operations with a single cloud-based platform, removing room for potential miscommunication and monotonous tasks.

Bart De Muynck, Vice President of transportation technology research at Gartner, says that “Transportation management systems (TMS) have become the ‘must have’ for companies that – working under the pressure of e-commerce and omni-channel – need to move beyond clipboards, spreadsheets, and phone calls.”[1]

Though transportation management systems have been around for some time, the implementation and ownership costs typically associated with TMSs have been too high for small and midsize companies. Kuebix Free Shipper removes the cost barrier for those companies that only need a base TMS. Companies looking for advanced functionality can take advantage of Kuebix’s modular and premier features with an upgrade to Kuebix Business Pro or Kuebix Enterprise. The TMS adjusts seamlessly to fit the needs of any size business so that logistics operations can be performed at peak efficiency.

Free TMS Features

Regardless of budget or company size, Kuebix Free Shipper allows users to:

  • • View and negotiate LTL, TL, and Parcel rates and transit times
  • • Get spot quotes for volume freight
  • • create, book and manage shipments
  • • Access and print BOLs and shipping labels
  • • Receive real-time tracking updates on shipments, providing more accurate information to pass onto customers

Improving supply chain visibility and efficiency is made easy through the adoption of Kuebix Free Shipper. Companies who experience growth and find that they need more advanced features can upgrade at any time rather than jumping ship and searching for another TMS platform to manage their logistics operations. Kuebix TMS has the unique flexibility to fit the mold of any company at any stage of their growth.

What Customers Say About Kuebix’s Free TMS

 

Marc Orlando, Logistics Manager at hardware and software manufacturer, Bizerba, says that “Kuebix has allowed us to create a marketplace for our business with our carriers and help us better manage the day-to-day logistics operations with real-time information in ways we were not able to do previously.”

Through the implementation of the TMS, Bizerba was able to improve visibility across its supply chain and improve their operations through the insight they obtained as a result of this change. Additionally, having shippers and carriers utilizing the same platform has improved communication between everyone involved in the shipping process.

Gunner Kennels, a dog kennel manufacturing company, used a 3PL to manage their freight prior to partnering with Kuebix. Brandon Beasley, Vice President of Operations at Gunner Kennels, says that they “realized we were wasting a lot of money by using a 3PL to manage our transportation operations. We knew that if we had contracted rates directly with carriers, we could save a lot of money.”

Transparency throughout the supply chain is vital in terms of ensuring that your company is getting the best rates. Gunner Kennels realized that sacrificing visibility and trusting an outside party to handle their operations was no longer worth the cost. They wanted to have more direct involvement in their transportation operations to ensure that they were saving as much money as they could. By implementing Kuebix, Gunner Kennels was able to part ways with their restrictive 3PL and make this vision possible.

Our Goal

Kuebix has set out to eliminate the price barrier that traditionally excluded small to midsize businesses and establish a community of shippers by making transportation management systems more widely accessible throughout the supply chain. With Kuebix Free Shipper, the amount of time and effort it takes to compare rates and set up shipments is drastically reduced. Users have access to all their negotiated and spot rates to compare and choose the rate that best fits their shipping needs.

Kuebix is challenging the way shippers traditionally think about transportation management systems and ensuring that these digital advantages are not reserved only for larger companies. Establishing and maintaining this all-inclusive platform not only allows companies to save time and money, but also collaborate through visibility across their supply chains.

Benefits of Scale

By offering a free TMS that shippers can easily add modular or premier applications to with the choice to upgrade, Kuebix is creating a community like no other in the industry. Kuebix’s Shipping Community has brought together 16,000+ shippers of all sizes and with all different business needs.

Every shipper that uses Kuebix TMS expands the Kuebix Shipping Community and the community is connected to a vast network or carriers, brokers, freight forwarders and carrier marketplaces creating an ecosystem that generates efficiency for all stakeholders. This ecosystem of supply chain professionals is formed by all shippers, brokers, suppliers, and carriers actively using the cloud-based platform, therefore creating more opportunities with scale. Key among these opportunities is the chance to match available freight with available capacity. The larger the community, the bigger the potential benefits through greater collaboration. The community continues to grow as we add new, valuable features like Kuebix Community Load Match for our users.

[1] https://www.logisticsmgmt.com/article/2019_transportation_management_systems_tms_market_update_keeping_pace_with

Dawn of a new shipping era

The Freight Industry Just Changed!

I’m beyond excited to tell you that today, Kuebix has announced Kuebix Shipper, the first free, multimodal transportation management system (TMS), allowing shippers unlimited rating, booking and tracking of LTL, TL and parcel freight.

Kuebix Shipper

This is big news for the industry because the evolution of freight is upon us – and it all begins with an intelligent TMS. We at Kuebix believe all shippers should have the ability to rate, book and track freight directly with their carriers for free, the same way you can rate, book and track flights in minutes on Internet travel sites.

Kuebix Shipper ushers in a new world of freight shipping for all

Kuebix Shipper is a free, cloud-based TMS that provides businesses invaluable freight intelligence to quickly reduce their shipping costs and regain time being wasted chasing carriers every day for rating and tracking information.

To jump-start this evolution, Kuebix is empowering the shipper by democratizing basic transportation management through the free Kuebix Shipper TMS.

Follow us – and the news – on social media at #freetheshipper.

Freight Efficiencies, Savings Await

We estimate that companies spend 4-5% of their budget on freight, and they’re wasting 10-20% of that amount. Cutting the waste provides a great ROI for a free TMS.

Kuebix Shipper, a powerful free TMS, brings control and visibility to all

The free Kuebix Shipper TMS enabes all to go beyond paper processes and outsourcers to realize efficiencies and savings

Now, shippers of all sizes can get the power of a TMS that was only available to larger enterprises in the past. The free TMS enables logistics managers to get up and running in minutes with direct access to their negotiated carrier rates and the ability to take advantage of the vibrant community of carriers offering spot/volume quotes for specific shipping needs.

Gain Freight Control, Visibility

Kuebix Shipper returns the power to the shipper, providing every business a long-awaited alternative to outsourcing business-critical functions to third-party logistics service providers or using resource-intensive manual processes.

Kuebix Shipper the Free TMS for All

Kuebix Shipper makes it easier and free to rate, book and track freight.

Think Smartphone Evolution

Think of the evolution of the TMS as akin to the rise of the smartphone. Just like how widespread adoption of affordable smartphones changed the way we communicate and interact, a TMS that is available to all businesses and all budgets will have the same impact on the shipping community.

As your smartphone has been the tool moving us into this collaborative digital era, the TMS will be that tool for the shipping world.

Opportunities for freight efficiencies resulting in savings can be realized by all

Come aboard Kuebix Shipper now and let the efficiencies and savings begin!

 

 

TMS Options Proliferate, But Not for All

This is the second in a three-part series that tracks the evolution of the TMS from the late 1990s to today. In last week’s piece I discussed the emergence of the TMS. Next week I’ll discuss the future.

When we last left transportation management systems (TMS), the high price and staff requirements of the early systems had created two groups of freight shippers, the haves, which could afford the high expense of on-prem big-box systems, and a far larger group of have-nots.

The needs of shippers struggling to replace manual processes with automation, drove widespread developments of new products, services and third parties. Most of these used different approaches for addressing the huge need for efficiency in supply chains. Meanwhile, the maturity of cloud computing was driving changes across industries and was just beginning to gain traction in logistics.

The lineup of options for shippers looking to improve their logistics operations included on-site system vendors, services from 3rd party logistics providers, and a shallow pool of companies looking to leverage the software-as-as-service model and approach to locating system intelligence.

Word from Above

But what lead to cold sweats for shippers was all the best practice and success stories that the tech trades and even the business media were running. They featured pioneering companies that had implemented a solution to cure their shipping ills and were said to be on the leading edge of technology use for business gain.

That started the deluge of direct questions from C-level executives.

Are we checking out TMSs? Is this something for us? Can we save money? Why haven’t we done this? C-level execs started believing that their companies could quickly turn their freight shipping into a profit center from a cost center.

It didn’t matter that the price for a TMS was too high or that many of the options covered one aspect of shipping but not many others.

TMS Affordability?

You’d think for sure that a growing group of TMS options would benefit all shippers desperately seeking freight intelligence. The reality was that TMSs were still not accessible to most businesses in the U.S. The have-nots could find affordable freight handling options, but that meant paying a third party to handle their freight shipping function.

For most, price as in the TCO, was the single largest impediment to implementing a system that would enable logistics professionals to truly manage their freight transportation. Isn’t it ironic that the sticker price of TMS options and alternative is what was keeping the have-nots from cutting costs and generating new revenue?

Clear Forecast

With the maturity of the cloud, it became clear that locating a TMS software product on a platform in the network  and sold as-a-(monthly)-service would break down the many barriers to implementation that so many businesses of all sizes were up against.

This opportunity sure got the attention of shippers who had all but given up on an on-site TMS and wanted something that was both flexible in architecture and easier to cost justify to their bosses.

An Easier Sell

Many enterprise freight shippers moved from controlled freight chaos to the cloud and found that advances in platform technology and automation from TMS software made for easier installation and a faster return on investment.

But while a growing mass of businesses were putting cloud-based TMSs to the test – and turning a cost center to a profit center, SMBs, which I believe make up over 90% of all U.S. businesses, still couldn’t justify a TMS spend. Some outsourced their operations to 3PLs. Others were stuck with their inefficient status quo.

Believe me, whether you’re a kid or a shipping professional nothing’s worse than watching someone else get, enjoy (and profit from), something great that you can’t have.

In the final installment of this three-part series, I’ll explain how important changes in the evolution of the TMS will define the future of freight shipping. Thanks for staying tuned!

 

 

 

 

Technologies to Tackle the Driver Shortage

When you consider that the average age of a trucker is 56, you realize it’s high time to up efforts to recruit and retain younger drivers to address the driver shortage and ensure a future for this profession.

So how do we find younger, mechanically-savvy recruits? What would make millennials want to drive a truck for a living? The answer to the driver shortage is to hit young age groups where they live – which is online or on their phones. The bait on the hook would be technology, with the use of mobile and virtual reality front and center.

After all, when was the last time you were out and about where you couldn’t see at least one person on their smartphone?

Going Mobile

Mobile technology makes great sense as a recruiting tool from the shipping industry side as it’s used for so many aspects of transportation management and logistics be it fleet and order tracking, route optimization, or backhaul opportunity matching. All apply to the legions of individual truckers, where mobile can be a lifeline.

Truck owner/operators have a growing field of mobile tech options for making the best use and the most money at the least cost. Just look at Trucker Tools, which offers a single smartphone app to handle all the function previously only affordable by large corporations with sizable fleets of trucks. And it’s free.

The long list of things truckers can do with the Trucker Tools smartphone app is: find the nearest truck stop, get real-time diesel prices, and find the fastest truck route to your destination and more. The app’s Load Track feature enable truckers to receive automated pickup and delivery confirmations. Other features help drivers find medical aid, vehicle sales and service locations, collision repair joints and even Walmarts.

This is what one of their trucker users – Mike Huber – said of the mobile phone app: “It’s a great idea. It’s super easy to use, with a down-to-earth approach.”

Virtual Reality

Now what if you took one of the hottest consumer technologies out there – virtual reality (VR) technology – and match it with the young age groups that were first to embrace it for gaming – but use it for training and education? It adds a whole new dimension and fun to book learning.

I’m certainly not the first to think of this, but it’s clearly being acted on.

Think of the potential for success here. Beyond enhancing online gaming, VR has captured the collective imagination of sports businesses, marketers, the tourism industry and more. Pro QBs use VR systems (a headset, smartphone and app) to get speed their training by getting extra reps without even touching a football field.

Trucker wannabes could be presented with a 3D scenario in which he or she is graded based on decisions. Do-over are quick and fun, when you don’t have to stay after, or re-study to re-take a test. VR has already been used along with gaming for training in the military.

Young age groups have grown up with VR for gaming, likely logging more hours online than some truckers spend on the road! This is why VR could be a great tool in the larger process of attracting and creating truckers using the tech that’s part of their lives.

The Road Ahead

It’s clear as day that technology is the key to addressing the driver shortage.  Mobile and VR play starring roles in intensifying efforts to recruit drivers from young age groups.  These are by no means the only ways to meet the challenge. So, stay tuned; we’ll be hitting this issue again.

Technology is bringing new visibility and efficiencies across the supply chain as well. Try Kuebix Free LTL Freight Rate Calculator or take a minute and learn more about Kuebix TMS

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Irma, Harvey, a TMS and You

With Hurricane Irma ready to deliver the back half of a devastating one-two punch to the south in the days ahead, you’re freight intelligence will once again put your TMS to the test. For those whose operations weren’t effected by Hurricane Harvey, let’s review what we learned or re-learned.

State of Emergency. Whether it’s MASH episodes, war movies or your favorite emergency rescue show, priority one is to stop the bleeding. That means deleting zip codes that either the feds or the state’s emergency management agency have closed to deliveries (and pickups).

Supply Chain Revamp. After you learn what supplies are needed in the area affected by the act-of-God event, you need to do a bit of reengineering with your supply chain to locate the sorely needed freight and plan with your carriers how to get it on its way to help power the recovery effort.

Reworking your freight shipping to accommodate the impact of natural disasters is no walk in the park, but it’s a shorter one when you consider a robust TMS and its one-source for talking to all your carriers and viewing changes in real-time and acting accordingly.

No Manual? That’s opposed to the plight of shippers who still rely on manual processes that include visiting numerous websites for critical information over and over, sending emails, power dialing and faxing that waste time when you’re trying the hardest to be quick and flexible.

Real-time communications. As the recovery evolves, freight shippers can really use truck and freight tracking functionality to flexible manage their assets – that’s a fancy way of saying know where your trucks are and be aware of their every move.

Go Mobile. This is where mobile technology shines. In dark times, you can reach drivers and they can reach you using nothing more than a smartphone and a simply app download. Yeah, there’s an app for that and it can be part of your TMS.

Multi-modal. Cover all delivery options. We saw – and still see – with Hurricane, Harvey in Houston that in worst case scenarios even delivery beyond trucks wasn’t initially an option. You probably saw the ad-hoc navy of folks with boats hitting the water to deliver emergency aid to the hardest hit areas.

With this in mind, it’s best to have shipping options which means the ability to cover all modes of freight delivery – ground, air and ship – in a single system.  Many complex problems can be solved simply by using multi-modal freight shipping.

Post Event Assessment. Once things return to fairly normal, the freight shipper still faces a big challenge: figuring out the price tag for surviving the latest act of God. A well-equipped TMS can help you figure out the costs associated with reacting to a disaster.

Justify spends. While a strong TMS can help you better deal with acts of God and man-made disasters, you’ll find that adding muscle often means going beyond a base system to include integrations, special apps and even managed services. Though this requires new spending for those who aren’t bulked up to tackle tragedies, look at the costs you incurred in dealing with the very latest act of God.

Cost avoidance itself can help you justify additions and improvements to your TMS.

The Road Ahead for TMS

We’ve all heard the saying “proper preparation prevents poor performance.”  That’s all well and good but freight shippers and carriers with years in the business know planning for the unplanned is far easier said than done.

But a robust TMS will be able to lighten the load.

 

Try our LTL Freight Rate Calculator. Interested in learning more about Kuebix TMS today?

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The New “Little Black Book”

Think about it. Truck brokerages used to have these “little black books” filled with the contact names and numbers of independent drivers who were scattered throughout the country. When the brokerage needed a driver to haul a load across the U.S., it flipped through its black book and found one who was ready, willing, and able to handle the job.

Fast-forward to 2017 and the transportation environment has “come a long way baby,” as they say. There are about 7.8 million trucking companies operating on our roads with four or less trucks and most have no sales forces. While in the past these companies relied solely on brokerages to feed them their business, today the industry is turning to digital freight matching (DFM) platforms to serve as their modern-day little black books. “DFM lets shippers directly and almost immediately find drivers with capacity to transport their truckload, partial truckload, and less-than-truckload (LTL) freight on the right types of trucks on the dates and routes they need,” writes Industrial Distribution’s Andrew Kelley in Digital Freight Matching and the New Era of Freight Logistics.

“Shippers get competitive and transparent rates upfront and can track in-transit and delivery details so they always know the status of their shipments.” DFM also eliminates the protracted processes and added costs inherent in working through middlemen, Kelley notes. For drivers, DFM platforms provide “know-before-you-go” visibility upfront (i.e., insights into whether there’s a load at the drop-off to haul back).

At the most basic level, DFMs connect providers and ensure that the right entity is moving the right freight to the right place and at the right time. From a cost standpoint, DFMs replace more traditional rate negotiations and enhance visibility into those thousands of independent trucking firms. At any given time, for example, a shipper can see a truck’s location, have transparency over the associated costs, and gain insights into important points like on-time delivery.

Now here’s the best part:  By integrating DFMs with their transportation management systems (TMS), companies can access this whole new world of carriers and freight rates from a TMS that provide visibility and predictive analytics for optimal logistics decisions. I often joke that within minutes my 11-year-old daughter could begin processing shipments in Kuebix, and that the software would ensure that she’s making the right transportation decisions. That’s a pretty powerful thing, and it’s being driven by technology that streamlines processes and helps companies work much more efficiently than they ever did during the “black book” era of freight management.

 

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4 Ways to Tame Big Data Overload

Good data management allows companies to more efficiently and effectively orchestrate their global supply chains. The good news is that leading organizations have found ways to harness their data in creative, intelligent ways and, in return, have gained competitive advantage.

Here are 4 ways that companies are taming their big data and using it to their advantage:

1. Connecting all of their business partners on a single, integrated, cloud-based platform. By connecting all of your business partners, suppliers, customers, and other entities via a single, cloud-based platform that’s accessible 24/7/365, all parties gain extreme efficiencies and improved data management capabilities.

2. Leveraging the data to improve global logistics planning. Look at how incoming data can be used to plan logistics movements (e.g., freight, ordering, carrier relationships, etc.), then consider how your company can be more efficient by leveraging the data housed in its central repository. This, in turn, leads to significant transportation and logistics efficiencies.

3. Gaining real-time supply chain visibility by breaking down information silos. By gaining real-time visibility over the information, and then sharing those insights with all stakeholders (e.g., suppliers, customers, carriers, accounting, logistics, warehousing, etc.), companies can effectively break down any existing information “silos” within their supply chains.

4. Optimize internal processes using regular audits. Don’t just set it and forget it. Continually ask questions like, “Was there a better way we could have moved this freight?” or “Were there other, more cost-effective modes available?” The answers will help you find better ways to do things in the future.

For companies that want to break out of data fatigue mode and begin leveraging their valuable data, the best first step is to take inventory of current, available data and then decide how that information can be parlayed into actionable business intelligence. Then ask yourself what data—from a strategic perspective—will truly help your company achieve its current and future goals.

The Kuebix Team recently released a white paper on effective management of supply chain big data. Download it for free here

A Clear Industry View

Dan Clark_3274_reduced

Dan Clark, Founder & President, Kuebix

The logistics industry revolution has begun. Technology is empowering supply chain visibility, control and collaboration that was unimaginable just a few years ago. My experience dates back more than two decades when, while working as a supervisor at a major LTL carrier, I spent my days walking the dock and learning everything I could about freight. I quickly worked my way up in the industry and at the age of 28 I was regional director of one of the largest freight divisions in the northeast, and from there became a divisional vice president overseeing 23 terminals.

While at USF group, I helped standardize business process across five different LTL companies and worked with the IT team to develop software applications to automate these processes. Back in 2007, I saw the emergence of cloud technology, knew the impact it would have on logistics, and founded one of the first true cloud-based transportation management systems, Kuebix.

Today, companies are looking more than ever at opportunities in the supply chain to increase efficiencies and bottom line dollars. Over the course of my career, I have met with thousands of companies and almost all of them have shared a common problem – pain points in their shipping process. Many companies outsourced shipping to third party logistics companies (3PLs), which have come to play a huge role in the industry. However, emerging players fueled by technology are challenging their dominance. This kind of disintermediation is not a new phenomenon; we’ve seen the impact on the travel and movie rental industries to name a few. Remember going to Blockbuster on a Saturday night?

Don’t worry, trucking isn’t going anywhere. Until someone invents a device that transports packages through space and time, almost everything will continue to be moved by trucks. However, what is changing is the inefficiency of an old school industry.

I believe that complete supply chain visibility is paramount for business success in this evolving marketplace. In Supply Chain 20/20, I offer my industry knowledge, opinions, insights and predictions as we witness the evolution of logistics. I hope that you will join the conversation by sharing and commenting on my posts. The time is now for the logistics industry to change. Get ready to embrace the change or be left behind!

Overwhelmed by Data? Time to Tame the Information Overload and Use it to Your Advantage

If the amount of data flowing into, out of, and within the four walls of your company is out of control, you’re not alone. Organizations of all sizes are experiencing the impact of the Information Age, and even government agencies admit that they’re feeling overwhelmed by data fatigue right now.

The National Security Administration is no exception. The NSA is so overwhelmed with data, it’s no longer effective, says whistleblower, William Binney, a former NSA official who spent more than three decades at the agency, said the U.S. government’s mass surveillance programs have become so engorged with data that they are no longer effective, losing vital intelligence in the fray.

Credit that fact that the world’s data volumes have grown in astronomical leaps over the last few years with creating this level of data fatigue. And as the variety and velocity of data has grown, the usefulness of traditional data warehousing strategies has decreased exponentially.

It Keeps Going and Going and Going…

By 2025, research firm IDC believes the total amount of digital data created by the world will reach 180 zettabytes, up from 4.4 zettabytes in 2013. The astounding growth comes from both the number of devices generating data as well as the number of sensors in each device… approximately 11 billion devices connect to the Internet now. The figure is expected to nearly triple to 30 billion by 2020 and then nearly triple again to 80 billion five years later.

What many companies don’t realize is that with effective management of big data, this type of actionable information—and then using it to make informed transportation and logistics decisions—is readily available.

In fact, after accumulating terabytes of data over the years, most firms already have the foundational information right within their own four walls. The challenge lies in extracting this data, determining which of it is (and isn’t) useful, and then turning that information into actionable insights.

This is where good data management comes into play and allows companies to more efficiently and effectively orchestrate their global supply chains. The good news is that leading organizations have found ways to harness their data in creative, intelligent ways and, in return, have gained competitive advantage. They’re doing it by:

  • Connecting all of their business partners on a single, integrated, cloud-based platform. By connecting all of your business partners, suppliers, customers, and other entities via a single, cloud-based platform that’s accessible 24/7/365, all parties gain extreme efficiencies and improved data management capabilities.
  • Leveraging the data to improve global logistics planning. Look at how incoming data can be used to plan logistics movements (e.g., freight, ordering, carrier relationships, etc.), then consider how the data that’s in your central repository can make your firm more efficient using its current resources. This, in turn, leads to significant transportation and logistics efficiencies.
  • Gaining real-time supply chain visibility by breaking down information silos. By gaining real-time visibility over the information, and then sharing those insights with all stakeholders (e.g., suppliers, customers, carriers, accounting, logistics, warehousing, etc.), companies can effectively break down any traditional information “silos” that might exist within their supply chains.
  • Optimize internal processes using regular audits. Don’t just set it and forget it. Continually ask questions like, “Was there a better way we could have moved this freight?” or “Were there other, more cost-effective modes available?” The answers will help you find better ways to do things in the future.

For companies that want to break out of data fatigue mode and begin leveraging their valuable data, the best first step is to take inventory of current, available data and then decide how that information can be parlayed into actionable business intelligence. Then ask yourself what data—from a strategic perspective—will truly help your company achieve its current and future goals.

Kuebix offers a next generation transportation management system that acts as a central data repository for a company’s entire supply chain. To learn more about how Kuebix can help you better manager your company’s data as discussed in this article, contact us today at sales@kuebix.com