Kuebix Recognized by Gartner with First-Time Positioning in 2018 Magic Quadrant for Transportation Management Systems

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Thoroughly vetting the capabilities of different providers is a monumental task most companies undertake before choosing to integrate new technology into their business. For supply chain companies, this is of paramount importance, as transportation management software (TMS) can make or break a company in terms of service to the customer, cost of goods and efficiency. Luckily, Gartner, Inc. is an indispensable asset that business leaders can turn to for guidance and objective insight when making these onerous decisions. Each year, Gartner publishes the Magic Quadrant for Transportation Management Systems, an unbiased analysis that logistics professionals can leverage to understand the TMS marketplace. This year, Kuebix has the great honor of being positioned in the 2018 Magic Quadrant for Transportation Management Systems*.

“We are pleased to be recognized by Gartner in the 2018 Magic Quadrant for Transportation Management Systems. We believe this acknowledgement is due to our rapid market growth and comprehensive enterprise solution,” commented Dan Clark, Kuebix Founder and President. “We feel that our large enterprise customers have found that Kuebix offers a best-in-class, modular solution delivered by a team of industry experts committed to their success. In our view, inclusion in this year’s Magic Quadrant further validates our mission and will help us spread the word to companies everywhere.”

We believe what sets Kuebix apart is:

·       Rapid implementations

·       Modular solution that expands with a customer’s needs

·       True cloud-based multi-tenant solution built on the Force.com platform

·       Low total cost of ownership

·       Premier Applications for optimization, collaboration, visibility and much more

·       Unique managed service programs include inbound and fleet optimization

·       Most importantly, our customers are raving about Kuebix.

Read what they have to say:

“Best TMS on the Planet…Kuebix” -Logistics Manager on Gartner Peer Insights

Get the 2018 Magic Quadrant for Transportation Management Systems

*Gartner “Magic Quadrant for Transportation Management Systems” by Bart De Muynck. March 2018.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

How Food & Beverage Companies Can Optimize Their Inbound

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Food and beverage businesses have complex supply chains with many unique characteristics: ever-changing customer tastes, tight margins on store shelves, fresh products that may spoil, expiration dates on products, and more. Getting the right volume of products at the right time, and at the right location, is no easy task. Visibility into and control of supply chain processes will allow food and beverage businesses to address these challenges while meeting business goals.

Frequently overlooked and often pushed to the bottom of a shipper’s supply chain agenda, good inbound freight management can help companies improve shipment visibility, save money, and enhance customer service—all of which add to the bottom line and boost profitability. Done right, inbound freight management does more than just help companies gain an understanding of where their shipments are in real time. It also enables better relationships with carriers and suppliers for consolidation efforts, establishes routing guides that lead to much better dock efficiency, and empowers strategies for continuous improvement initiatives.

Food and beverage companies get dozens of deliveries a day from different suppliers. These inbound shipments aren’t coordinated or consolidated, fostering inefficiencies from the excess number of deliveries. Little visibility into arrival times and frequent changes to inbound deliveries wreaks havoc at the dock and warehouse, which can make accessorial charges skyrocket and your inbound transport costs go off the charts.

Small to large food and beverage companies have found a TMS to be the perfect tool for addressing the many challenges that come with managing inbound freight. For example, one food retailer that operates over 200 stores across seven states had a couple hundred LTL deliveries per week, but by using Kuebix TMS, they were able to lower the number of deliveries to 20 or 30 per week by combining LTL deliveries into full truckload deliveries from the consolidation points. The typical cost for unloading a truck is $200, leading to approximately $34,000 in savings per week just on unloading costs!

Here are three steps you can take to start managing your inbound freight more effectively today:

1. Partner with your suppliers to lay out a plan of action. Determine the most cost-effective and efficient way to ship and unload your freight, and build a plan with your suppliers that benefits both parties. There is no “magic number” for a percentage of shipments that should be vendor-controlled vs. customer controlled. Give your suppliers a choice so that they can select the most effective service and billing procedure. Then, implement a standard routing guide for supplier compliance. This will establish a set of mandatory guidelines that will be used for all vendor-controlled (VDS) and customer pick-up (CPU) shipments. Supplier compliance programs reduce your cost of goods by making your carriers and warehouse more efficient. In the event your suppliers fail to comply, they will share in your cost through violations outlined in the routing guide.

2. Create strong alliances with your carriers. Consolidate inbound shipments to full truckload wherever possible to reduce freight and unloading costs. Reducing the number of individual LTL shipments will decrease the cost of freight, dramatically increasing the efficiency of your distribution center and significantly reducing unloading costs. Think how much more efficient your operations will be with fewer trucks and fewer deliveries. For example, unloading 10 to 14 different LTL shipments can be five times the cost of unloading a single truckload. The customer and the supplier can share all of these savings through the efficiency of consolidated shipments and drop trailer programs. By consolidating your LTL pool, you can simplify yard management and maximize consolidation opportunities. Select carriers that provide attractive rates and superior service and try to limit that set to two to four different carriers, whether the shipments are CPU or VDS. This will give each carrier enough business to ensure LTL consolidation does not affect service levels. Having a strong partnership with your carriers also opens up other opportunities for additional savings such as backhaul agreements with LTL carriers to consolidate freight to single truckload for pick up by your own fleet for the final mile.

3. Leverage technology to your advantage. Utilize a transportation management system (TMS) to maximize inbound freight management. For example, leverage your TMS to implement an allowance program for freight costs and unloading expenses with your suppliers. In most cases, allowances are negotiated once or twice a year, and rarely take into account fluctuating costs and carrier rates. Oftentimes, market rates rise above negotiated rates. Kuebix TMS enables the creation of dynamic rate allowances to ensure savings on both TL and LTL shipments by calculating the best possible real-time vendor allowances based on actual carrier rates as demand dictates. Additionally, a TMS will also automate tracking, scheduling and door assigned, which will directly reduce your labor spend. Finally, if you cannot measure something it is hard to improve it. An effective TMS will capture every relevant piece of data and return reports, dashboards and scorecards that allow you to analyze your inbound freight program and identify opportunities for increased efficiency.

Ultimately, good inbound freight management facilitated by technology helps shippers achieve cost and productivity goals that very often get overlooked in the logistics space. By taking a step back and gaining a better understanding of your current inbound environment—then working with suppliers and carriers to come up with a plan of action to improve it—you’ll be able to leverage all of the market’s capacity, get the best rates, and gain better visibility over your end-to-end supply chain.
To learn more about optimizing your inbound read “The Art of the Inbound”.

2018 Predictions

2018 Supply Chain Predictions

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In the book, The Living Supply Chain, the authors argue that, “Speeding up the supply chain is at the root of everything that is good: improved revenue, reduced working capital, higher profitability, and less obsolete inventory. Conversely, slowing down the supply chain is at the root of everything that is bad: working capital write-offs, reduced profitability, and slowing revenues.”

To “speed” up the supply chain is to invest in change and change will come with the digital transformation of the supply chain, which is the major focus for executives in 2018. Much change in the supply chain industry will be due to innovative technologies for digital transformations, along with the recent tax reforms, and the still-current driver shortage/capacity crunch. Digital transformation of the supply chain will change everything – for the better.

These are the innovative technologies that I predict companies must use to undergo this transformation within their supply chains:

Cloud-based technology deployments lower cost of ownership due to not having a large capital expenditure on hardware and upgrades. Cloud-based solutions are ideal for any size business because they can be scaled up as your business grows and are easier to set-up and manage.

Advanced Analytics will support real-time decision making based on data captured across the supply chain. With analytics, businesses can more effectively predict and fill demand. You can also manage relationships with carriers, suppliers and customers while improving processes. Using advanced analytics in a transportation management network to look at historical traffic patterns, you can plan a truck’s route that takes into account time delays for more accurate arrival times.

Tracking and Tracing of raw materials through manufacturing to the end customer must take on Amazon-like capabilities, meaning customers will know where their orders are at any one time, just like when you order from Amazon. With track & trace, you will get deep visibility to SKU-level information from first-mile to last-mile, including the tracking of costs to better monitor transport spend. Communications with customers will be proactive instead of reactive, alerting customers if their order will be late or when it will arrive.

Supply Chain Visibility will make data collected from end-to-end across the supply chain available to all stakeholders, giving them greater control and visibility into what is happening across the enterprise. You can uncover roadblocks within your supply chain that could lead to delays in shipping.

Blockchain will provide interconnectivity between ledgers of supply chain trading partners, enhancing traceability of transaction history. Automating the flow of information among trading partners provides transparency and boosts efficiencies. Blockchain works with cryptocurrency to determine payment amounts, allowing drivers to be paid as they complete parts of their journey. This completely removes the transport broker from the equation, giving drivers access to quicker settlement. However, blockchain is still a technology that needs further development before it can be proved useful to some businesses.

Artificial Intelligence initiatives require specialists who are hard to find, potentially stalling any projects. AI utilizes algorithms to detect patterns in vast volumes of data and interpret their meaning such as predicting whether a carrier will be on-time based on weather conditions and past performance.

Predictive Analytics, often combined with Artificial Intelligence, helps shippers understand, automate and optimize their supply chain processes to gain better efficiencies. Predictive analytics provides shippers with actionable intelligence to guide the decision-making process, helping you to reduce costs and optimize operations. Scorecards on carrier performance can alert shippers on which carriers can better meet their service obligations.

The Internet of Things (IoT) – More devices, from pallets to trucks will have sensors embedded to transmit status and performance data. This real-time information will be used for monitoring everything from equipment health to asset locations to order tracking and more. Advanced analytical systems use the data to uncover trends that lead to performance improvements and cost reductions.

Kuebix TMS is a game-changer for your business in 2018, regardless of the company size because Kuebix offers advanced applications to meet the needs of even the most complex supply chain operations. Kuebix TMS finds the best freight rates for all modes, books and tracks shipments, audits and manages transport finances and utilizes advanced analytics to measure and monitor trends and performance activities. Kuebix TMS offers full tracking and visibility of your freight expense down to the SKU level across every mode and along every step of its journey.

Kuebix Named to FL100+ Top Software and Technology Providers

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Kuebix was named to the 2017 FL100+ awards by Food Logistics magazine! The FL100+ Top Software and Technology Providers list serves as a resource guide of software and technology providers whose products and services are critical for companies in the global food and beverage supply chain. Kuebix was selected for helping shippers increase efficiencies and visibility within their logistics operations, while decreasing costs.

“Kuebix gets food and beverage with clients in the grocery, manufacturing and distribution space, helping these businesses to improve efficiencies and lower prices for a competitive advantage. Whether helping food and beverage businesses to meet new government regulations with real-time track and trace or eliminated paper-based processes, any size business can more effectively manage their freight operations with Kuebix TMS,” said Dan Clark, President and Founder of Kuebix. “We are extremely proud to be selected for this prestigious award.”

“New developments and innovations in the software and technology sector are making sizeable impacts on the global food supply chain,” notes Lara L. Sowinski, editorial director for Food Logistics and its sister publication, Supply & Demand Chain Executive. “The result is a greater visibility, improved regulatory compliance, enhanced shelf life for perishables, and the emergence of a more proactive and nimble food supply chain that benefits both the food industry and its logistics partners, as well as the end consumer.”

For a number of its grocery clients, Kuebix streamlines inbound and outbound freight activities resulting in the reduction of LTL deliveries per week. These companies also use Kuebix TMS for online scheduling, a process that was previously handled manually. The retailers can now give their suppliers specific delivery time frames via Kuebix’s cloud-based, interconnected solution, streamlining the scheduling process and providing tracking information that wasn’t previously available. Kuebix provides insights into the value of lane rates and the value of pickups, allowing these clients to make better informed decisions on managing their transport operations.

Companies on this year’s 2017 FL100+ Top Software and Technology Providers list will be profiled in the November/December 2017 issue of Food Logistics, as well as online at www.foodlogistics.com.

The ELD Mandate Adds to Truck Driver Shortage Woes

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Did you know that many truck drivers have said that they would rather quit the industry than use an ELD device? In April of this year, Overdrive did a survey of its readers that showed 70% of truck drivers were opposed to the ELD mandate. The magazine goes on to speculate what the marketplace would look like without these truckers, “Assume the 71 percent of independents who say they’d quit actually do, and apply that to carriers in the for-hire population with one to five trucks. This would equate to an overall loss of about 260,000 trucks, according to data mined by RigDig Business Intelligence, Randall-Reilly Business Media’s equipment- and business-data analysis unit. That would remove more than 10 percent of the industry’s capacity. When the 71 percent is applied to carriers with up to 15 trucks, it leads to a capacity reduction of more than 27 percent, or about 709,000 trucks.”

The American Trucking Association (ATA) expects the driver shortage to grow to 239,000 by 2022, primarily due to retirement and increased driver demand. Combine this with the notion that many drivers will quit when the ELD mandate becomes live next month and the ATA has seen double digit gains in the annualized turnover rate for both small and large truckload fleets, jumping 16 percentage points to 90%, the highest it has been since Q4 2015. For smaller carriers with less than $30M annual revenues, the turnover rate grew by 19 percentage points to 85%, the highest since Q1 2016. This news cements the acceleration of the driver shortage, making it an ever-critical challenge to be solved.

At Kuebix, we believe that the best approach to solving the driver shortage is for shippers to implement a four-part plan that focuses on young age groups to ensure a steady flow of skilled and energized individuals that see the profession in a new light. The plan to mitigate the driver shortage includes:

· Embracing Robust Technology – As younger age groups spend lots of time online and with their smartphones, using mobile device apps to track vehicle location and to update the driving experience should be a key focus for shippers. Virtual reality is being used by many transportation companies to train drivers. This age group also seeks tech-savvy employers that continue to apply technology to address transportation management challenges in the form of social media and disruptive technology, along with pursuing startups that use advanced tech to drive their business forward.

· Recruiting the Recruited – Tackling the driver shortage by opening the profession up to those with actual truck driving experience who find it difficult to move from a trucker in the armed forces and/or driving chops in war zones is another way to increase the number of drivers. The most attractive aspects of recruiting the recruited is the fact that drivers from the services are already experienced, which should lighten the load substantially from a training and education standpoint.

· Tapping into the STEM pipeline – As the Science, Technology, Engineering and Math (STEM) curricula gains greater adoption from grade school on up, graduates learn problem-solving skills that can be used in transportation, along with other industries. By sponsoring STEM events, corporations can open the doors to their future workforce by showing students career paths to follow in the transportation industry.

· Recasting the Profession – Sitting back and waiting for the driver shortage to solve itself is not an aggressive enough solution that will end the issue quickly. The industry needs to get more determined, go on the offense and purse the above-mentioned opportunities. Think like the youth of today and reach them where they live, offer the tech they use, catch them at an early age and make sure they’re well aware that driving is much more than just steering a vehicle. Be at high school (and trade school) career fairs, be on campus just like college recruiters are and where members of the armed forces are concerned – be there for them when they need your support the most.

Plus, shippers need to be more creative and think of new ways to gain efficiencies and reduce costs. Technology like the Kuebix TMS can help by giving shippers high levels of visibility across their entire transportation networks—and connectivity among all partners. Cloud-based Transportation Management Systems (TMS) are helping companies connect in one place to less-than-truckload, truckload, and parcel carriers; receive real-time LTL quotes using direct carrier rates; and request and receive spot quotes using a single shipment management interface. Technology can help put a dent in the driver shortage challenge, while improving transportation operations – that’s a win-win for all parties involved.

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How to use Data to Build a Stronger Carrier Relationship

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Strong partnerships between carriers and shippers are important for the most efficient and effective freight operation. When shippers and carriers work together as a team, respecting one another’s time and business objectives – a win-win partnership is created that leads to continuous improvement in logistics efficiency and customer service.

How can shippers and carriers improve their relationship? Shippers should provide accurate weight and size measurements of their freight, file claims quickly, not keep drivers waiting at their warehouse and fulfill promises of consistent loads. Carriers must negotiate fairly with shippers, adhere to routing guide compliance, pickup shipments on time, invoice shippers accurately and provide a consistent level of exceptional service.

How can this be done?

The answer is technology that can help manage the carrier and shipper relationship by capturing all transactional information and using this data to foster accountability. The Kuebix Transportation Management Systems (TMS) capture data across every shipping event to provide visibility into true levels of service and efficiency. The accurate and timely data from the TMS can be used to monitor and validate communications and interactions between shippers and carriers, but Kuebix takes this one step farther.

Kuebix Carrier Relationship Manager uses this information to deliver Freight Intelligence to easily analyze the performance of carriers in the form of carrier scorecards. Typical analysis can be performed on:

  • • Carrier rate benchmarking by lane
  • • Carrier responsiveness
  • • Load acceptance rate
  • • Claims percentage by shipment – how many damages occur and by which carrier
  • • Rate exception percent
  • • On-time performance
  • • Invoice and freight bill accuracy and solving inaccuracies
  • • Driver performance
  • • Reliability of equipment and processes
  • • Documentation – accuracy, availability, etc.

Leverage this feature to work with your carriers with a set of metrics and facts rather than anecdotes. Carriers will appreciate the fact-based approach to performance monitoring, resulting in stronger relationships and improved service levels.

Keep the logistics team more organized with all contact information, schedules and tasks kept in one location. The new functionality will relieve admin of countless hours of chasing paperwork and tracking communications, while keeping carriers accountable. Carriers will benefit from clearly defined goals, while shippers will benefit from improved performance and service levels.

Kuebix Carrier Relationship Manager is a new, standard feature of Kuebix Business Pro TMS, a full-service transportation management system that features unlimited shipment management, advanced analytics, carrier scorecards, financial management with freight rate invoice and claims control, and much more. Kuebix Business Pro is available for a free 14-day trial.

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Why A Free TMS is A Really Good Thing

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Some people have questioned why Kuebix is offering a free TMS and whether the free version is worth their while. The answer is a resounding, “Yes, a free TMS is really a good thing!”

When comparing apples to apples, i.e. free TMS to free TMS, it is apparent that Kuebix Shipper wins over others. Even when comparing apples to oranges, i.e. free TMS to “not free” TMS, Kuebix outshines the competition. Here’s why:

  1. Excellent Customer Service – but don’t take our word for it: “With Kuebix, we can quickly view all our carrier rates side by side and choose the best rate for our shipments. Kuebix is extremely easy to use and the customer support is exceptional.” R.L. Bunting at Chesapeake Spice
  2. UNLIMITED Shipments – Yes, you read that correctly. Some of our competition limits their shipments on paid versions and keep charging you more as your volume increases, but we don’t. Why would you pay when Kuebix has unlimited shipments for free?
  3. Supports All Transportation Modes – Some TMS vendors limit their offering to LTL shipments only. Kuebix, on the other hand, supports all modes – LTL, TL and Parcel – (even with our free version) so you can connect to all your carriers, letting you ship the way you want for the optimal cost.
  4. Multiple Users, Stored Data and So Much More – Kuebix Shipper is a single-user system, allowing any shipper to begin using the core functionality of a TMS – rate, book and track – for free. For business that want to add more users, access shipment data, and so much more, simply upgrade to Kuebix Business Pro for just $99/month.
  5. Scalability – Kuebix Shipper can be scaled up to our enterprise edition as your business grows. The Kuebix TMS uses the same software core – and as your business grows, you can easily add new functionality, without having to learn a whole new system. Our modular solution scales all the way up to the enterprise level with Premier Applications, Integrations and Managed Services to meet the needs of any supply chain.

Most importantly, the free TMS supports our vision, of a global community where all members gain value from membership. We have removed the barrier of cost to let all shippers get started with a powerful TMS and take control of their freight operations. This is similar to how the widespread adoption of affordable smart phones changed the way we communicate and interact. A TMS that is available to any size business and budget will have the same impact on the shipping world, moving it into the collaborative digital era.

A global community of shippers and service providers will help to match demand with capacity, allowing trucks to fill more efficiently.With collaboration across the community, fleets and drivers move more continuously, shippers get faster access to available capacity, and load consolidation becomes something that’s easy to accomplish.  All of this improves the bottom line – giving value to everyone in the community.

Now that is worth its weight in gold, even if it doesn’t cost you a thing.

The Future of Freight: Why We Launched a Free Transportation Management System (TMS)

The Future of Freight: Why We Launched a Free Transportation Management System (TMS)

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In October of 2017, Kuebix launched its free transportation management system (TMS), Kuebix Free Shipper. This platform offers unlimited rating, booking and tracking of TL, LTL, and parcel freight. It was the first step in the evolution of transportation management systems.

Why it’s Important

In the past, it was common practice to manage freight with spreadsheets and other manual processes or outsource to third-party logistics providers, both of which soaked up vast amounts of valuable time and money. With Kuebix Free Shipper, businesses of any size have the opportunity to streamline operations with a single cloud-based platform, removing room for potential miscommunication and monotonous tasks.

Bart De Muynck, Vice President of transportation technology research at Gartner, says that “Transportation management systems (TMS) have become the ‘must have’ for companies that – working under the pressure of e-commerce and omni-channel – need to move beyond clipboards, spreadsheets, and phone calls.”[1]

Though transportation management systems have been around for some time, the implementation and ownership costs typically associated with TMSs have been too high for small and midsize companies. Kuebix Free Shipper removes the cost barrier for those companies that only need a base TMS. Companies looking for advanced functionality can take advantage of Kuebix’s modular and premier features with an upgrade to Kuebix Business Pro or Kuebix Enterprise. The TMS adjusts seamlessly to fit the needs of any size business so that logistics operations can be performed at peak efficiency.

Free TMS Features

Regardless of budget or company size, Kuebix Free Shipper allows users to:

  • • View and negotiate LTL, TL, and Parcel rates and transit times
  • • Get spot quotes for volume freight
  • • create, book and manage shipments
  • • Access and print BOLs and shipping labels
  • • Receive real-time tracking updates on shipments, providing more accurate information to pass onto customers

Improving supply chain visibility and efficiency is made easy through the adoption of Kuebix Free Shipper. Companies who experience growth and find that they need more advanced features can upgrade at any time rather than jumping ship and searching for another TMS platform to manage their logistics operations. Kuebix TMS has the unique flexibility to fit the mold of any company at any stage of their growth.

What Customers Say About Kuebix’s Free TMS

 

Marc Orlando, Logistics Manager at hardware and software manufacturer, Bizerba, says that “Kuebix has allowed us to create a marketplace for our business with our carriers and help us better manage the day-to-day logistics operations with real-time information in ways we were not able to do previously.”

Through the implementation of the TMS, Bizerba was able to improve visibility across its supply chain and improve their operations through the insight they obtained as a result of this change. Additionally, having shippers and carriers utilizing the same platform has improved communication between everyone involved in the shipping process.

Gunner Kennels, a dog kennel manufacturing company, used a 3PL to manage their freight prior to partnering with Kuebix. Brandon Beasley, Vice President of Operations at Gunner Kennels, says that they “realized we were wasting a lot of money by using a 3PL to manage our transportation operations. We knew that if we had contracted rates directly with carriers, we could save a lot of money.”

Transparency throughout the supply chain is vital in terms of ensuring that your company is getting the best rates. Gunner Kennels realized that sacrificing visibility and trusting an outside party to handle their operations was no longer worth the cost. They wanted to have more direct involvement in their transportation operations to ensure that they were saving as much money as they could. By implementing Kuebix, Gunner Kennels was able to part ways with their restrictive 3PL and make this vision possible.

Our Goal

Kuebix has set out to eliminate the price barrier that traditionally excluded small to midsize businesses and establish a community of shippers by making transportation management systems more widely accessible throughout the supply chain. With Kuebix Free Shipper, the amount of time and effort it takes to compare rates and set up shipments is drastically reduced. Users have access to all their negotiated and spot rates to compare and choose the rate that best fits their shipping needs.

Kuebix is challenging the way shippers traditionally think about transportation management systems and ensuring that these digital advantages are not reserved only for larger companies. Establishing and maintaining this all-inclusive platform not only allows companies to save time and money, but also collaborate through visibility across their supply chains.

Benefits of Scale

By offering a free TMS that shippers can easily add modular or premier applications to with the choice to upgrade, Kuebix is creating a community like no other in the industry. Kuebix’s Shipping Community has brought together 16,000+ shippers of all sizes and with all different business needs.

Every shipper that uses Kuebix TMS expands the Kuebix Shipping Community and the community is connected to a vast network or carriers, brokers, freight forwarders and carrier marketplaces creating an ecosystem that generates efficiency for all stakeholders. This ecosystem of supply chain professionals is formed by all shippers, brokers, suppliers, and carriers actively using the cloud-based platform, therefore creating more opportunities with scale. Key among these opportunities is the chance to match available freight with available capacity. The larger the community, the bigger the potential benefits through greater collaboration. The community continues to grow as we add new, valuable features like Kuebix Community Load Match for our users.

[1] https://www.logisticsmgmt.com/article/2019_transportation_management_systems_tms_market_update_keeping_pace_with

Kuebix Shipper the Free TMS for All

Introducing the New Look Kuebix TMS

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Did you notice something different when you logged into Kuebix TMS? Today, we’ve got great news… your life just got even easier.
We heard your feedback and have made our technology more user friendly. Your homepage has been simplified, bringing the most mission critical functions and actionable data to the forefront. Take a look at this brief overview to see the exciting new updates!

Welcome to the New Look of Kuebix

As you can see, this new interface will make managing your freight even easier and add time back into your day. Here are a few highlights:
  1. You’ll still be able to use the old interface for 30 days. A link to do that yourself is at the bottom of the home screen.
  2. Before you would use “Get a Quote” now you just click on “Compare Rates.”
  3. To create and book a shipment, simply click “Ship It.”
  4. We’ve combined the managed and booked shipments functionality into one location. Click on “Manage Shipments” to view all saved and booked shipments.
  5. We’ve introduced an exciting new feature called Kuebix Fast Track. Quickly search for a recent shipment, print a label, print a BOL or assign a PRO number, all from the homepage.
We know you are going to love this new interface and functionalities. If you have any questions, please feel free to contact our support team at support@kuebix.com.
Happy Shipping!

TMS Options Proliferate, But Not for All

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This is the second in a three-part series that tracks the evolution of the TMS from the late 1990s to today. In last week’s piece I discussed the emergence of the TMS. Next week I’ll discuss the future.

When we last left transportation management systems (TMS), the high price and staff requirements of the early systems had created two groups of freight shippers, the haves, which could afford the high expense of on-prem big-box systems, and a far larger group of have-nots.

The needs of shippers struggling to replace manual processes with automation, drove widespread developments of new products, services and third parties. Most of these used different approaches for addressing the huge need for efficiency in supply chains. Meanwhile, the maturity of cloud computing was driving changes across industries and was just beginning to gain traction in logistics.

The lineup of options for shippers looking to improve their logistics operations included on-site system vendors, services from 3rd party logistics providers, and a shallow pool of companies looking to leverage the software-as-as-service model and approach to locating system intelligence.

Word from Above

But what lead to cold sweats for shippers was all the best practice and success stories that the tech trades and even the business media were running. They featured pioneering companies that had implemented a solution to cure their shipping ills and were said to be on the leading edge of technology use for business gain.

That started the deluge of direct questions from C-level executives.

Are we checking out TMSs? Is this something for us? Can we save money? Why haven’t we done this? C-level execs started believing that their companies could quickly turn their freight shipping into a profit center from a cost center.

It didn’t matter that the price for a TMS was too high or that many of the options covered one aspect of shipping but not many others.

TMS Affordability?

You’d think for sure that a growing group of TMS options would benefit all shippers desperately seeking freight intelligence. The reality was that TMSs were still not accessible to most businesses in the U.S. The have-nots could find affordable freight handling options, but that meant paying a third party to handle their freight shipping function.

For most, price as in the TCO, was the single largest impediment to implementing a system that would enable logistics professionals to truly manage their freight transportation. Isn’t it ironic that the sticker price of TMS options and alternative is what was keeping the have-nots from cutting costs and generating new revenue?

Clear Forecast

With the maturity of the cloud, it became clear that locating a TMS software product on a platform in the network  and sold as-a-(monthly)-service would break down the many barriers to implementation that so many businesses of all sizes were up against.

This opportunity sure got the attention of shippers who had all but given up on an on-site TMS and wanted something that was both flexible in architecture and easier to cost justify to their bosses.

An Easier Sell

Many enterprise freight shippers moved from controlled freight chaos to the cloud and found that advances in platform technology and automation from TMS software made for easier installation and a faster return on investment.

But while a growing mass of businesses were putting cloud-based TMSs to the test – and turning a cost center to a profit center, SMBs, which I believe make up over 90% of all U.S. businesses, still couldn’t justify a TMS spend. Some outsourced their operations to 3PLs. Others were stuck with their inefficient status quo.

Believe me, whether you’re a kid or a shipping professional nothing’s worse than watching someone else get, enjoy (and profit from), something great that you can’t have.

In the final installment of this three-part series, I’ll explain how important changes in the evolution of the TMS will define the future of freight shipping. Thanks for staying tuned!

 

 

 

 

TMS for All? – Life in the Slow Lane

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This is the first in a three-part series and is set in the late 1990s.

When it came to understanding what an early TMS could do for shippers, it was a classic example of the saying “You don’t know what you don’t know.”

Buried in paper, faxing, emails and phone calls only to have skilled staff manually enter order data into Excel spreadsheets, shipping managers at small and midsize businesses had no idea what cost cutting and revenue generation opportunities they were missing.

These logistics professionals, however, became painfully aware of problems with this approach when mistakes were made, deliveries were delayed, costs were added and actual shipping limped along at a snail’s pace. Even worse, freight costs were climbing.

And nobody was happy. Shippers had no means to apply their logistics and supply chain skills. AR and AP were calling in with problems. Customers experienced a lack of consistency with some deliveries. And those seeking the status of their shipments faced long waits or went without. Updates were available in unreal time.

All this sounds like a scary movie, with shippers lacking visibility into and control of their supply chains, but it was real life before small and midsize business (SMB) had any technology-driven systems to help shoulder the freight shipping load. It’s tough to solve a pressing problem without a solution.

Is Bigger Better?

While SMBs struggled mightily with daily shipping operations, logistics managers at some of the world’s large corporations were beginning to implement something called a TMS. Back then, what passed for a transportation management system was essentially an on-site hardware platform with software.

The TMS was pricey to say the least, took forever to implement and needed staff on hand to handle its care and feeding, which included installing seemingly endless software upgrades and scrambling to react in the event of an emergency at the location at which it resided. (Single point of failure).

Early big-box TMSes were quite expensive.

And having spent megabucks on the TMS and committed to a multi-year contract for the onsite system, came almost unimaginable pressure from C-level execs to start showing a ROI, after the big-box-and-software system finally went live.

Back to the Past

I don’t have any issues with early TMSes whatsoever, especially as I was in the freight shipping business during this era. The options were seriously limited and were limited to the large corporations willing to spend and commit big to one of these on-prem box systems.

Remember, it was the onsite approach or no approach at all. Everything was on site without viable hosted options way back then. Phone systems, mainframes, data centers, storage, servers and all software were at the company site. And all these key IT infrastructure and processing elements require administration, management, monitoring and oversight.

Ask around to see who remembers long-distance calls, wired phone systems or life before real working from home. And you thought VCRs flashing 12:00 are funny.

The early days of TMSes were primitive

The Road Ahead

All the while, a new era of computing was dawning that would give rise to the broader application of advanced technology that would set the stage for the early days of freight intelligence and TMS options that more companies and their overworked logistics departments could begin to consider for their shipping needs.

Tune in next week, as I continue the freight shipping story forward toward more modern-day technology approaches that gave rise to TMS solutions and alternatives for a broader base of businesses.

Everyone wants to get their hands on advanced new tech products and service, but only a subset can afford it. Change that with a free 30-day trial of Kuebix TMS today.

Logistics to Avoid the Toys R Us Trauma

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For those not in the shipping business, news that Toys R Us filed for bankruptcy protection had the same effect as a surprise Gatorade bath. For the rest of with experience in the logistics business, this was just the latest stark reminder of the long-running battle between retailers and online sellers.

It’s next to impossible to drive in urban and suburban areas without noticing the telltale signs of the ongoing struggle. Empty storefronts and going-out-of-business sale banners have been popping up in some of the strip plazas and malls I drive by on a regular basis.

Still, the Toys R Us news comes just a few months before yearend holiday shopping begins in earnest. Many of the company’s woes are connected to it carrying billions in debt and spending hundreds of millions annually to service it. But another part of its predicament seems to be supply chain related.

In an extensive piece chronicling the company’s challenges in the Wall Street Journal , Toys R Us CEO Chief David Brandon was quoted as saying in court papers that the firm had fallen behind some competitors and cited “our inability to provide expedited shipping options, and our lack of a subscription-based delivery service.”

Logistics intelligence can play a vital role in helping retailers survive in these tough times, and thrive. A flexible supply chain, powered by a solid transportation management system (TMS) can definitely be part of the solution for retailers looking to better compete with e-commerce companies for customers.

I’ve seen plenty in working extensively in the retail and ecommerce industries. I’ve been asked the following question countless times over the many years since ecommerce began.

How can a TMS help retailers?

-Implement technology to help support business functions. The right TMS can help streamline the retailer’s supply chain. Logistics managers need visibility into their operations as well as the control to manage them in a way that knocks out inefficiencies, cuts costs and provides revenue opportunities.

-Less product in pipeline. Once they have control and management of their transportation systems, retailers can adjust them so that they keep less product in the supply chain, which incurs reduces freight cost. The opposite – keeping more coming, is also a benefit as predictable peak demand periods approach.

-Improve the customer experience. How many times have we heard a sales associate tell us “we don’t have any more in the back room and I don’t know when the next truck shipment is coming in?” The right TMS can allow the retailer to take control of their inbound freight by providing visibility to all deliveries, ensuring on-time deliveries and reduced freight costs.

–Quicker delivery. E-commerce companies have earned props for quickly delivering product, and rightly so. But two can play that game. By using a TMS to shorten their delivery intervals, retailers can make sure they have enough stock on hand.

–Optimize your supply chain. For this, you need a TMS with a global logistics community, which is essentially a real-time, online members-only network that connects all these parties online so they can collaborate across supply chains to find the best (sometimes fastest) and least expensive means to get cargo from origination to destination and from destination to consumers.

The Road Ahead

Investing in technology to enhance and evolve the way you do business is the way to drive your company forward from a logistics standpoint. There are TMS options that don’t require a big spend on hardware and staff, or a long, drawn out implementation. You need a quick ROI as well as a system that gives you control, visibility and cost savings ASAP.

It’s well worth your time to check out a TMS built with the freight intelligence necessary to advance in the toughest of times. Think about that the next time you’re driving past a shopping plaza and see the sad signs.

 

Technologies to Tackle the Driver Shortage

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When you consider that the average age of a trucker is 56, you realize it’s high time to up efforts to recruit and retain younger drivers to address the driver shortage and ensure a future for this profession.

So how do we find younger, mechanically-savvy recruits? What would make millennials want to drive a truck for a living? The answer to the driver shortage is to hit young age groups where they live – which is online or on their phones. The bait on the hook would be technology, with the use of mobile and virtual reality front and center.

After all, when was the last time you were out and about where you couldn’t see at least one person on their smartphone?

Going Mobile

Mobile technology makes great sense as a recruiting tool from the shipping industry side as it’s used for so many aspects of transportation management and logistics be it fleet and order tracking, route optimization, or backhaul opportunity matching. All apply to the legions of individual truckers, where mobile can be a lifeline.

Truck owner/operators have a growing field of mobile tech options for making the best use and the most money at the least cost. Just look at Trucker Tools, which offers a single smartphone app to handle all the function previously only affordable by large corporations with sizable fleets of trucks. And it’s free.

The long list of things truckers can do with the Trucker Tools smartphone app is: find the nearest truck stop, get real-time diesel prices, and find the fastest truck route to your destination and more. The app’s Load Track feature enable truckers to receive automated pickup and delivery confirmations. Other features help drivers find medical aid, vehicle sales and service locations, collision repair joints and even Walmarts.

This is what one of their trucker users – Mike Huber – said of the mobile phone app: “It’s a great idea. It’s super easy to use, with a down-to-earth approach.”

Virtual Reality

Now what if you took one of the hottest consumer technologies out there – virtual reality (VR) technology – and match it with the young age groups that were first to embrace it for gaming – but use it for training and education? It adds a whole new dimension and fun to book learning.

I’m certainly not the first to think of this, but it’s clearly being acted on.

Think of the potential for success here. Beyond enhancing online gaming, VR has captured the collective imagination of sports businesses, marketers, the tourism industry and more. Pro QBs use VR systems (a headset, smartphone and app) to get speed their training by getting extra reps without even touching a football field.

Trucker wannabes could be presented with a 3D scenario in which he or she is graded based on decisions. Do-over are quick and fun, when you don’t have to stay after, or re-study to re-take a test. VR has already been used along with gaming for training in the military.

Young age groups have grown up with VR for gaming, likely logging more hours online than some truckers spend on the road! This is why VR could be a great tool in the larger process of attracting and creating truckers using the tech that’s part of their lives.

The Road Ahead

It’s clear as day that technology is the key to addressing the driver shortage.  Mobile and VR play starring roles in intensifying efforts to recruit drivers from young age groups.  These are by no means the only ways to meet the challenge. So, stay tuned; we’ll be hitting this issue again.

Technology is bringing new visibility and efficiencies across the supply chain as well. Try Kuebix Free LTL Freight Rate Calculator or take a minute and learn more about Kuebix TMS

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Irma, Harvey, a TMS and You

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With Hurricane Irma ready to deliver the back half of a devastating one-two punch to the south in the days ahead, you’re freight intelligence will once again put your TMS to the test. For those whose operations weren’t effected by Hurricane Harvey, let’s review what we learned or re-learned.

State of Emergency. Whether it’s MASH episodes, war movies or your favorite emergency rescue show, priority one is to stop the bleeding. That means deleting zip codes that either the feds or the state’s emergency management agency have closed to deliveries (and pickups).

Supply Chain Revamp. After you learn what supplies are needed in the area affected by the act-of-God event, you need to do a bit of reengineering with your supply chain to locate the sorely needed freight and plan with your carriers how to get it on its way to help power the recovery effort.

Reworking your freight shipping to accommodate the impact of natural disasters is no walk in the park, but it’s a shorter one when you consider a robust TMS and its one-source for talking to all your carriers and viewing changes in real-time and acting accordingly.

No Manual? That’s opposed to the plight of shippers who still rely on manual processes that include visiting numerous websites for critical information over and over, sending emails, power dialing and faxing that waste time when you’re trying the hardest to be quick and flexible.

Real-time communications. As the recovery evolves, freight shippers can really use truck and freight tracking functionality to flexible manage their assets – that’s a fancy way of saying know where your trucks are and be aware of their every move.

Go Mobile. This is where mobile technology shines. In dark times, you can reach drivers and they can reach you using nothing more than a smartphone and a simply app download. Yeah, there’s an app for that and it can be part of your TMS.

Multi-modal. Cover all delivery options. We saw – and still see – with Hurricane, Harvey in Houston that in worst case scenarios even delivery beyond trucks wasn’t initially an option. You probably saw the ad-hoc navy of folks with boats hitting the water to deliver emergency aid to the hardest hit areas.

With this in mind, it’s best to have shipping options which means the ability to cover all modes of freight delivery – ground, air and ship – in a single system.  Many complex problems can be solved simply by using multi-modal freight shipping.

Post Event Assessment. Once things return to fairly normal, the freight shipper still faces a big challenge: figuring out the price tag for surviving the latest act of God. A well-equipped TMS can help you figure out the costs associated with reacting to a disaster.

Justify spends. While a strong TMS can help you better deal with acts of God and man-made disasters, you’ll find that adding muscle often means going beyond a base system to include integrations, special apps and even managed services. Though this requires new spending for those who aren’t bulked up to tackle tragedies, look at the costs you incurred in dealing with the very latest act of God.

Cost avoidance itself can help you justify additions and improvements to your TMS.

The Road Ahead for TMS

We’ve all heard the saying “proper preparation prevents poor performance.”  That’s all well and good but freight shippers and carriers with years in the business know planning for the unplanned is far easier said than done.

But a robust TMS will be able to lighten the load.

 

Try our LTL Freight Rate Calculator. Interested in learning more about Kuebix TMS today?

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