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We Reached 1000 and Counting

New users that is. And more are still being added.

Shippers are so excited about Kuebix Shipper – the world’s first free multimodal Transportation Management System (TMS) software – that we have been rapidly adding them to our worldwide shipping community. We’ve gotten over 1000 new shippers in the first weeks since our announcement.

With Kuebix Shipper, you are able to choose the mode, speed, service level and cost you need to ship orders. Previously the ability to use a TMS was prohibited for small to medium-sized businesses. Now any size business can benefit from a TMS with Kuebix Shipper.

Not only do shippers have the ability to rate, book, track and manage their TL, LTL and parcel shipments, they also gain the benefit of the community.

Why is a global shipping community important?

A large global community of shippers and service providers facilitates matching demand with capacity across supply chains, helping to fill trucks better and more efficiently. With collaboration across the community, shippers can schedule backhaul transactions, foster continuous moves and consolidate loads – giving value to everyone in the community. No longer seen as a cost center, transportation operations gain the respect of the C-Suite.

Shippers focused on reducing freight spend can take advantage of this community for immediate results. They will save thousands to hundreds of thousands of dollars on freight spend through communal collaboration, along with garnering much-needed capacity during the holiday season and beyond. Shippers can collaborate with others across supply chains to cash in on lower rates resulting in increased supply chain efficiency.

Shippers are spending millions on freight and losing hundreds of thousands of dollars in the process due to inefficiencies, non-optimal mode selection and discrepancies. Kuebix Shipper is changing all that by being available to all businesses for no charge – giving them visibility into their freight operations – and lowering their overall transportation spend.

TMS Options Proliferate, But Not for All

This is the second in a three-part series that tracks the evolution of the TMS from the late 1990s to today. In last week’s piece I discussed the emergence of the TMS. Next week I’ll discuss the future.

When we last left transportation management systems (TMS), the high price and staff requirements of the early systems had created two groups of freight shippers, the haves, which could afford the high expense of on-prem big-box systems, and a far larger group of have-nots.

The needs of shippers struggling to replace manual processes with automation, drove widespread developments of new products, services and third parties. Most of these used different approaches for addressing the huge need for efficiency in supply chains. Meanwhile, the maturity of cloud computing was driving changes across industries and was just beginning to gain traction in logistics.

The lineup of options for shippers looking to improve their logistics operations included on-site system vendors, services from 3rd party logistics providers, and a shallow pool of companies looking to leverage the software-as-as-service model and approach to locating system intelligence.

Word from Above

But what lead to cold sweats for shippers was all the best practice and success stories that the tech trades and even the business media were running. They featured pioneering companies that had implemented a solution to cure their shipping ills and were said to be on the leading edge of technology use for business gain.

That started the deluge of direct questions from C-level executives.

Are we checking out TMSs? Is this something for us? Can we save money? Why haven’t we done this? C-level execs started believing that their companies could quickly turn their freight shipping into a profit center from a cost center.

It didn’t matter that the price for a TMS was too high or that many of the options covered one aspect of shipping but not many others.

TMS Affordability?

You’d think for sure that a growing group of TMS options would benefit all shippers desperately seeking freight intelligence. The reality was that TMSs were still not accessible to most businesses in the U.S. The have-nots could find affordable freight handling options, but that meant paying a third party to handle their freight shipping function.

For most, price as in the TCO, was the single largest impediment to implementing a system that would enable logistics professionals to truly manage their freight transportation. Isn’t it ironic that the sticker price of TMS options and alternative is what was keeping the have-nots from cutting costs and generating new revenue?

Clear Forecast

With the maturity of the cloud, it became clear that locating a TMS software product on a platform in the network  and sold as-a-(monthly)-service would break down the many barriers to implementation that so many businesses of all sizes were up against.

This opportunity sure got the attention of shippers who had all but given up on an on-site TMS and wanted something that was both flexible in architecture and easier to cost justify to their bosses.

An Easier Sell

Many enterprise freight shippers moved from controlled freight chaos to the cloud and found that advances in platform technology and automation from TMS software made for easier installation and a faster return on investment.

But while a growing mass of businesses were putting cloud-based TMSs to the test – and turning a cost center to a profit center, SMBs, which I believe make up over 90% of all U.S. businesses, still couldn’t justify a TMS spend. Some outsourced their operations to 3PLs. Others were stuck with their inefficient status quo.

Believe me, whether you’re a kid or a shipping professional nothing’s worse than watching someone else get, enjoy (and profit from), something great that you can’t have.

In the final installment of this three-part series, I’ll explain how important changes in the evolution of the TMS will define the future of freight shipping. Thanks for staying tuned!

 

 

 

 

Irma, Harvey, a TMS and You

With Hurricane Irma ready to deliver the back half of a devastating one-two punch to the south in the days ahead, you’re freight intelligence will once again put your TMS to the test. For those whose operations weren’t effected by Hurricane Harvey, let’s review what we learned or re-learned.

State of Emergency. Whether it’s MASH episodes, war movies or your favorite emergency rescue show, priority one is to stop the bleeding. That means deleting zip codes that either the feds or the state’s emergency management agency have closed to deliveries (and pickups).

Supply Chain Revamp. After you learn what supplies are needed in the area affected by the act-of-God event, you need to do a bit of reengineering with your supply chain to locate the sorely needed freight and plan with your carriers how to get it on its way to help power the recovery effort.

Reworking your freight shipping to accommodate the impact of natural disasters is no walk in the park, but it’s a shorter one when you consider a robust TMS and its one-source for talking to all your carriers and viewing changes in real-time and acting accordingly.

No Manual? That’s opposed to the plight of shippers who still rely on manual processes that include visiting numerous websites for critical information over and over, sending emails, power dialing and faxing that waste time when you’re trying the hardest to be quick and flexible.

Real-time communications. As the recovery evolves, freight shippers can really use truck and freight tracking functionality to flexible manage their assets – that’s a fancy way of saying know where your trucks are and be aware of their every move.

Go Mobile. This is where mobile technology shines. In dark times, you can reach drivers and they can reach you using nothing more than a smartphone and a simply app download. Yeah, there’s an app for that and it can be part of your TMS.

Multi-modal. Cover all delivery options. We saw – and still see – with Hurricane, Harvey in Houston that in worst case scenarios even delivery beyond trucks wasn’t initially an option. You probably saw the ad-hoc navy of folks with boats hitting the water to deliver emergency aid to the hardest hit areas.

With this in mind, it’s best to have shipping options which means the ability to cover all modes of freight delivery – ground, air and ship – in a single system.  Many complex problems can be solved simply by using multi-modal freight shipping.

Post Event Assessment. Once things return to fairly normal, the freight shipper still faces a big challenge: figuring out the price tag for surviving the latest act of God. A well-equipped TMS can help you figure out the costs associated with reacting to a disaster.

Justify spends. While a strong TMS can help you better deal with acts of God and man-made disasters, you’ll find that adding muscle often means going beyond a base system to include integrations, special apps and even managed services. Though this requires new spending for those who aren’t bulked up to tackle tragedies, look at the costs you incurred in dealing with the very latest act of God.

Cost avoidance itself can help you justify additions and improvements to your TMS.

The Road Ahead for TMS

We’ve all heard the saying “proper preparation prevents poor performance.”  That’s all well and good but freight shippers and carriers with years in the business know planning for the unplanned is far easier said than done.

But a robust TMS will be able to lighten the load.

 

Try our LTL Freight Rate Calculator. Interested in learning more about Kuebix TMS today?

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A Clear Industry View

Dan Clark_3274_reduced

Dan Clark, Founder & President, Kuebix

The logistics industry revolution has begun. Technology is empowering supply chain visibility, control and collaboration that was unimaginable just a few years ago. My experience dates back more than two decades when, while working as a supervisor at a major LTL carrier, I spent my days walking the dock and learning everything I could about freight. I quickly worked my way up in the industry and at the age of 28 I was regional director of one of the largest freight divisions in the northeast, and from there became a divisional vice president overseeing 23 terminals.

While at USF group, I helped standardize business process across five different LTL companies and worked with the IT team to develop software applications to automate these processes. Back in 2007, I saw the emergence of cloud technology, knew the impact it would have on logistics, and founded one of the first true cloud-based transportation management systems, Kuebix.

Today, companies are looking more than ever at opportunities in the supply chain to increase efficiencies and bottom line dollars. Over the course of my career, I have met with thousands of companies and almost all of them have shared a common problem – pain points in their shipping process. Many companies outsourced shipping to third party logistics companies (3PLs), which have come to play a huge role in the industry. However, emerging players fueled by technology are challenging their dominance. This kind of disintermediation is not a new phenomenon; we’ve seen the impact on the travel and movie rental industries to name a few. Remember going to Blockbuster on a Saturday night?

Don’t worry, trucking isn’t going anywhere. Until someone invents a device that transports packages through space and time, almost everything will continue to be moved by trucks. However, what is changing is the inefficiency of an old school industry.

I believe that complete supply chain visibility is paramount for business success in this evolving marketplace. In Supply Chain 20/20, I offer my industry knowledge, opinions, insights and predictions as we witness the evolution of logistics. I hope that you will join the conversation by sharing and commenting on my posts. The time is now for the logistics industry to change. Get ready to embrace the change or be left behind!

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