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Technology is Changing Warehouse Operations

Now that vaccine distribution has become more widespread and restrictions throughout the country are being lifted, businesses that made the decision to operate remotely are reopening office buildings. However, many companies have realized that their employees don’t need to be in the office to complete daily tasks. Some are having employees return to the office full-time, others are taking a hybrid approach and many are closing offices altogether.

Hybrid business models are a combination of what many companies had before the pandemic and the remote work that employees have become used to. By creating a combination of the two, businesses can ensure there’s enough space for everyone in their buildings and ease employees back into commuting to the office.

Of course, a remote or hybrid business model is not feasible for all parts of the supply chain. Warehouses require an extensive amount of organization and management that is traditionally manual. This made the past year especially difficult for companies dealing with an increase in demand and a limited amount of on-premise staff. However, recent developments in technology are making it possible for logistics professionals to effectively manage warehouses from home.

Technology’s Evolving Role in Warehouses

While warehouses are still a ways away from being completely autonomous, aspects of their daily operations can be handled remotely. The creation of RFID tags has played a big part in reducing the number of people needed to be physically present in the warehouse. Supply chain and operations managers have been able to gather data and insights, often in real-time, about warehouses even if they aren’t physically there for a while. Recent advancements in technology are making it possible for some grounding operations within the warehouse or at the loading dock to be done remotely. Here are a few examples of companies working to create this technology:

Zebra Technologies

Zebra Technologies’ SmartPack Trailer uses video and 3D sensing with analytics to collect information about trailers being loaded and unloaded at a dock. Logistics professionals can optimize tasks in real-time, take detailed records of each of their shipments and use data to generate actionable analytics. 

Phantom Auto

Founded in 2018, Phantom Auto has been working on warehouse technology that allows professionals to work remotely. Autonomous forklifts and other vehicles work well in a controlled environment, but the movement and unpredictability in actual warehouses makes them too difficult to apply. Phantom Auto has created a system that allows logistics professionals to control forklifts, yard trucks or other vehicles remotely.

Their technology branches off into two different types – the remote control of one specific vehicle and the remote control of multiple autonomous vehicles at once. In the first case, the driver operates a single vehicle remotely – it is exactly like they are driving around the warehouse without actually being there. Since autonomous vehicles operate independently, warehouse employees can remotely supervise more than one at a time. The vehicle does most of the work, they just have to step in and help if it gets stuck or bumps into something. The vehicles involved in both of these methods have video and two-way audio so that remote drivers can see and hear other employees in the warehouse to make the experience even more like physically being there.

Logistics automation has become especially important this past year. The demand for technology with advanced capabilities has grown as companies look for ways to overcome spikes in order volume without having to search for additional workers. Mobile robots and other supply chain technologies have helped boost output and efficiency in these scenarios. It will be interesting to see how these advanced technologies continue to evolve and positively impact supply chains!

How Community Load Match Helps Shippers Secure Capacity

Making sure that you are getting the best rate for your freight in an environment that demands fast shipping and detailed communication with customers is not an easy task. Shippers are struggling to keep operational costs down while improving efficiencies throughout their supply chains. Kuebix’s Community Load Match solves these problems and more by providing Kuebix shippers with a new, valuable source of truckload capacity and meeting them where their needs are.

CONDUCT A REQUEST FOR PROPOSAL (RFP) TO SOURCE NEGOTIATED RATES

Conducting a request for proposal (RFP) requires a lot of time and effort from shippers who are already struggling to manage their growing carrier networks manually. Kuebix uses Community Load Match to take on the responsibility of conducting an RFP for its shippers. This opportunity isn’t limited to full RFPs – they can be quarterly or even smaller if necessary. Kuebix handles assembling the RFP itself and communicates the shipper’s needs and goals to incumbent and prospective carriers. Shippers receive the results of the RFP and carrier recommendations to empower them to select the best provider possible for their freight. 

SECURE CAPACITY IN REGULARLY SHIPPED LANES OR PROJECTS

Kuebix shippers can leverage complimentary lane analysis services to secure capacity in their regularly shipped lanes. Kuebix leverages Community Load Match to facilitate the direct relationship between shippers and carriers with empty capacity to fill for increased efficiency. Consistently securing capacity in preferred lanes makes it easier for shippers to identify rate changes and areas with potential for improvement.

FIND THE BEST RATE FOR ONE-OFF SHIPMENTS ON THE SPOT MARKET

Shippers looking to find the best rate for a one-off shipment can use Community Load Match to quickly and easily receive spot rates from a vast network of carriers. Kuebix users can compare rates from their connected carriers against rates from Kuebix’s vast network of Community Carriers to ensure they are making the best informed decision. Receiving, booking and managing truckload shipments on the same system makes it easy for users to supplement existing capacity with reliable alternatives. Shippers that leverage Kuebix TMS and Community Load Match can retain control by choosing the best provider for every truckload shipment.

Regardless of company size, Kuebix is committed to having a viable solution for every shipper. With Community Load Match, Kuebix shippers can easily discover alternate sources of truckload capacity to drive down costs while improving their operational efficiencies!

Overcoming Challenges in the Supply Chain with Technology

The first half of this year has been filled with a number of challenges and new opportunities for supply chains. The pandemic has changed the volume and pace at which consumers are purchasing products. As a result, logistics professionals have been identifying ways they can pick up the pace of their operations without sacrificing quality. Technology has been at the forefront of possible solutions. 

Here are some challenges to keep an eye on as we head into the remainder of 2021: 

Challenges

Changing Consumer Demand

Consumer preferences and priorities have changed significantly this year. Shoppers are looking to make practical purchases with a fair price tag. While the occasional splurge isn’t out of the question, consumers need to feel like the product is genuinely worth it. Online reviews are especially important when it comes time to make a purchase decision. Detailed videos of product overviews and opinions from people who actually own and use the product are available online in a number of forms, making them easy to watch.

Faster Delivery Pace

Nearly all companies are sensitive to the speed of their final mile delivery process. Consumers have grown to expect a quick turnaround after placing an order online. Access to detailed tracking information with real-time status updates is also important. Quick deliveries and accurate status information that’s available to customers is essential.

Supply Chain Strength

Both of the challenges described above feed into the need for a strong supply chain with seamless operations. In order to keep up with heightened expectations, higher order volumes and faster shipping requirements, supply chains must work efficiently while maintaining quality. With so many moving parts involved, improving supply chain operations can be difficult.

Leveraging Technology to Overcome Obstacles

Luckily, there is a technology platform with the ability to answer these challenges and more. A transportation management system (TMS) makes it possible for shippers to save time and money while improving operational efficiencies. By implementing Kuebix TMS into their logistics operation, shippers can ensure their supply chains are running as smoothly as possible. Kuebix TMS is cloud-based and can scale to accommodate the size of any growing business. Users can leverage the rate comparison feature to view their options side by side and make the best informed decision. Detailed reports and dashboards help users take a closer look at their business and identify areas with potential for improvement. Kuebix TMS users can seamlessly integrate with Trimble Visibility to access real-time tracking information down to the SKU level and actionable analytics. 

New challenges and trends will always exist in the supply chain. It’s up to logistics professionals to respond in a way that not only helps them adapt, but accelerates their growth into the future. The best way to do this is by implementing a TMS into your supply chain!

A New Era for Fast Food Restaurants & Supply Chains

The meaning behind the term “fast food restaurant” is just as it sounds – restaurants that prepare food quickly and easily for customers, often in a drive-thru layout, fall under this category. Common examples include McDonald’s, Burger King and Wendy’s. These three establishments have been popular amongst consumers for years – whether it’s a parent grabbing dinner for their kids after a long day at work or a quick stop in the middle of a long road trip, these restaurants have delivered.

Despite its immense success in the traditional fast food format, Wendy’s has started exploring other options to better connect with their consumers. Mobile order and delivery are huge trends within the industry right now, both of which the fast food chain has kept up with. Their U.S. digital business grew to be 7.5% of sales in Q1 of 2021, up from 6% the previous quarter. Wendy’s attributes this to a shift in consumer demand. 

The pandemic has left many consumers in search of convenient, off-premise experiences. In response, Wendy’s has started redesigning its stores and even designing some locations that are drive-thru only. Equipped with ample outdoor seating, this type of store will make it much easier for customers to pick up mobile orders and delivery drivers will be able to move in and out of the line even faster.

To accommodate the growing number of delivery orders even further, Wendy’s is starting to implement “ghost kitchens”. The term refers to fast food restaurants that don’t have a dining room or a way for customers to order in-person and take their order home. Ghost kitchens exist to support delivery orders placed online, which are a significant part of the chain’s digital business growth so far this year.

While the thought of a Wendy’s where it’s impossible to order food seems unusual, it has the potential to speed up delivery times and drive down cost in some locations. Areas that have a high volume of online delivery orders can benefit from a store focused strictly on meal production. By eliminating the need for a dining room or outdoor patio, the chain reduces the amount of space necessary for construction and saves a significant amount of money. Popular chains including The Halal Guys, Sweet Green, and Chick-Fil-A have also partnered with the leading ghost kitchen brand, Kitchen Unlimited, to offer delivery out of a shared commercial kitchen.

Wendy’s continues to identify and incorporate different location styles into its operations. However, the chain never picks one style to go with and gets rid of the other options. While a uniform experience used to be more important than anything for restaurants, the latest shift in consumer demand has them more focused on meeting the customer where they’re at. It’s more important for the restaurant to fit whatever environment the consumer happens to be in rather than consistency in style and appearance. 

Consumers are focused on convenience and simplicity, so much so that even fast food restaurants are starting to explore ways to fit the latest mold. As the number of restaurant styles and online order volume continues to grow, supply chains will have to work extra hard to keep up with varying inventory and resource needs!

Thanksgiving 2020 Blog Post Image

The Turkey Day Supply Chain in 2020

The holiday season during Covid-19 means smaller gatherings and changes to long-standing traditions for many families. Healthcare professionals are recommending everyone stays home and stays safe for Thanksgiving this year. Regardless of any changes in plans, there’s one thing that will be at the center of most families’ tables – turkey.

A grand total of 46 million turkeys are eaten for Thanksgiving every year. Research has shown that the average cost of this year’s Thanksgiving dinner is the lowest it’s been since 2015. Turkey prices are 7% lower than they were last year at $19.39 for a 16-pound bird, equating to $1.21 per pound. A Thanksgiving meal for 10 people including classic dishes like turkey, stuffing and pumpkin pie costs about $46.90, which is 4% less than last year.

Lower prices can be attributed to the fact that a significant number of people are staying home and cooking their own meals because of the pandemic. More people buying ingredients involved in signature Thanksgiving dishes is good news for many companies, but those who handle turkeys are in a unique predicament.

The “ideal” Thanksgiving turkey typically weighs between 28 to 30 pounds. Distributors were used to operating under the assumption that the best turkeys were the biggest ones. For many families, this rang true. However, as this year’s gatherings downsize, so does the weight of the ideal turkey. The majority of Thanksgiving shoppers are in search of smaller turkeys, making them seemingly impossible to find. 

The entire supply chain is affected as consumers, butchers, meat suppliers, grocers and chefs are left scrambling to secure smaller birds. Some consumers don’t mind cooking a larger turkey because it means plenty of leftovers for sandwiches the next day. To accommodate smaller gatherings that aren’t interested in leftovers, butchers are breaking down large birds and selling parts individually or in smaller bundles. 

Households who don’t want to cook their own turkey regardless of its size are turning to restaurants. To capitalize on the change of pace for this year’s celebrations, restaurants are offering traditional meals that can be ordered in advance for individuals or small households. Those who either don’t want to cook or are unable to cook can still enjoy the classic Thanksgiving meal they know and love in the comfort of their own home.

The circumstances around this year’s Thanksgiving are unusual, but there are still plenty of options in terms of securing the perfect turkey. The key to making sure your table is filled with all the classics is planning ahead. Shop for popular ingredients early and don’t leave anything for the last minute! Place an order for a turkey as soon as you confirm how many people will be at your dinner table and remember it’s never a bad idea to have leftovers!

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Trends in the Supply Chain and Their Impact on the Transportation Management System Market

This year has reminded everyone to expect the unexpected – even in the supply chain which is one of the most unflappable industries out there! Covid-19 has disrupted the logistics operations of companies throughout the U.S. Technology is rapidly advancing as new tools and integrations become available and consumer shopping habits have been directly affected in the process. In order to overcome these and many other challenges, companies can leverage the latest supply chain technology and find mutually beneficial opportunities with one another as part of connected logistics networks. Understanding the state of the industry and how it relates to the TMS market is the first step any company trying to ‘weather the storm’ must understand.

We believe Gartner’s recently published research titled Gartner Research: Macro Trends Affecting the Transportation Management System Market offers insight regarding current trends that are influencing the buying process for transportation management systems (TMS) and is a great place for any potential technology user to start with. It’s important that logistics professionals understand these trends as it will empower them to make better informed decisions when selecting technology for their supply chain. 

 

Leverage this report to:

  • •   Evaluate key factors such as usability, ease of implementation, and carrier networks
  • •   Understand important trends shaping the TMS industry
  • •   Identify TMS vendors that bring innovation to a changing marketplace

 

One of the major trends affecting the buying process for transportation management systems is the constant maturing of technology. As technology advances, consumer expectations heighten. Think of it like the “Amazon Effect.” Now that the world knows 2-day shipping is possible, everyone starts to expect this from every retailer, not just Amazon. Factors like user experience and implementation times are becoming more important. TMS providers have to work harder to meet these expectations, but it’s up to the potential buyer to determine whether they will be up and running quickly enough to generate rapid ROI. Additionally, if the TMS doesn’t provide a user-friendly user interface (UI), it doesn’t matter how many bells and whistles the technology has if teams won’t adopt it into their everyday operations.

Nearly all transportation management systems on the market today are cloud-based, even those legacy systems with their main capabilities based in hardware are trying to play catch up. Solutions that are cloud-based make it easier for users to store data and regularly update software. As more digital networks and platforms arise in the transportation industry, providers continue to expand their capabilities and work together to create partnerships and integrations.

Technology is constantly evolving and as a result, shippers are thinking ahead before investing in a TMS. Decision making is no longer focused solely on the software’s current features but rather a combination of its current functionality and efforts to expand partnerships and capabilities. Shippers want a transportation management system that will be able to grow alongside their needs and take on new challenges in an uncertain market.

These trends and their impact on the market are important for shipping companies planning to grow their business in 2021. Understanding the effects of Covid-19, a changing technology landscape and consumer expectations will help any company make the best decisions for their supply chains in the face of uncertainty.

Gartner, Macro Trends Affecting the Transportation Management System Market, 17 September 2020, Bart De Muynck, Brock Johns, Carly West, Oscar Sanchez Duran

Back to School 2020 Blog Post Image

Back to School Looks Different for Supply Chains This Year

Fall is approaching and with it comes back to school season. However, Covid-19 has left the 2020-2021 academic year looking different than previous ones. School districts throughout the U.S. are deciding between in-person, online or a mix of the two instruction styles for their students. Many of the country’s major K-12 schooling systems including Los Angeles, San Diego and Chicago have chosen to move forward with a remote learning environment. With so many districts expected to follow their lead, companies manufacturing products considered essential for a successful online learning experience are scrambling to keep up with heightened demand. 

Preparing for the unpredictability of the school year has proven itself costly. According to the National Retail Federation, back-to-school spending will increase by 26% in comparison to last year. Families with children attending K-12 plan to spend an average $789.49 per family, while college students and their families expect to spend an average $1,09.20 per family. Additionally, 55% of families expressed that they’d be shopping online for back-to-school items rather than in person.

The most essential back-to-school item every student needs for online learning is a laptop. Three of the world’s biggest computer companies, Lenovo, HP, and Dell, have reported a shortage of nearly five million laptops. Schools purchasing electronics in bulk for students started to experience shipment delays in the spring. Setbacks worsened as the pandemic continued to spread. A combination of increased demand and supply chain disruptions caused by Covid-19 have made it challenging for these companies to prepare themselves for back to school season.

Accessories like wireless headphones, microphones and monitors are also experiencing an increase in consumer demand. Many students have traded in their concerns about the first day of school outfits for ones about the proper desk setup and gadgets to have the best video call possible. 

Adjusting to New Shopping Patterns

Manufacturers, distributors and retailers of electronics and other office products have their work cut out for them this fall. Products that may have previously been considered optional on back-to-school shopping lists are a necessity for those starting their school year at home. Clothing stores dependent on students shopping for their first day of school outfits are trying to stay on trend and produce more loungewear. 

A successful supply chain must be able to adapt to changes regardless of how unexpected they are. The best way to stay on top of things is to leverage technology like Kuebix TMS. With Kuebix TMS, users have visibility throughout their transportation supply chains and can adapt to last minute changes by leveraging the built-in truckload spot market, Kuebix Community Load Match

Being aware of details regarding shipment location and order information helps companies stay prepared. Users are able to automate manual processes and allocate the time saved to more sensitive areas of their supply chains and improve customer service. Detailed reports and analytics serve as feedback for companies by helping them identify potential opportunities for improvements and strengths. A transportation management system strengthens logistics operations as a whole, making it easier for companies to handle any fluctuations in demand the school year brings!

What is a Transportation Management System TMS?

What is a Transportation Management System (TMS)?

The term ‘Transportation Management System’ or TMS has become more common in the supply chain industry as companies turn to technology to stay competitive in a changing marketplace. Technology has revolutionized everything from how we watch TV, to how we buy our groceries, and even how we meet each other. It’s unsurprising, therefore, that a key component of the American economy (the movement of goods, materials and other freight) would eventually turn to technology to keep pace. Transportation management systems are the logical next step. Now, companies of all sizes are researching transportation management systems to learn more about how technology can save them money, streamline logistics operations and improve customer satisfaction.

But What Exactly is A Transportation Management System or TMS?

Definition – According to Gartner, an analyst firm providing companies with insight, advice and tools to evaluate technology:

“A TMS (transportation management system) is used to plan freight movements, do freight rating and shopping across all modes, select the appropriate route and carrier, and manage freight bills and payments.”

Simply put, a TMS is a system that companies can use to digitally manage their freight operations instead of calling and emailing internal and external partners. Transportation management systems often sit between a company’s ERP system and a warehouse management system (WMS) and connect the two for increased supply chain efficiency. Orders flowing between these systems create continuity and speed up the time from customer order to final delivery.

At their core, most transportation management systems have rating, booking and tracking functionality. Others have advanced reporting and dashboards, freight pay and audit, and other modular features that can be added as needed. Transportation management systems come in all shapes and sizes, so it can be difficult to know where to start. Here are some of the potential benefits companies can gain by implementing a TMS:

  •      •     Save money and grow your bottom-line
  •      •     Save time and repurpose labor to value-added projects instead of “firefighting”
  •      •     Improve customer satisfaction
  •      •     Get insight into your operations to make strategic changes
  •      •     Simplify collaboration with supply chain stakeholders
  •      •     Grow your business!

Step-by-Step Guide on What You Need to Know About Transportation Management Systems (TMS)

Types of Transportation Management Software – Transportation management systems have been around since the 1980s, but they’ve come a long way from the clunky, monolithic machines of the past. Now there are many varieties which cater to companies from every industry and of any size. Some TMSs focus on small – to – medium-sized businesses (SMB) and only offer very basic functionality including rating and booking. Many TMSs that cater to a smaller market don’t offer customization or advanced features like reporting and analytics or integrations. Instead, they focus on being low total cost to own (TCO).

Other TMSs focus on the high end of the market and cater to enterprise-size companies. These TMSs often only have a few customers and their price-points make it nearly impossible for smaller companies to benefit from them. According to Adrian Gonzalez, President of Adelante SCM, “In the case of shippers, large enterprises (over $1 billion in revenues) were the early adopters of transportation management systems (TMS), due in large part to the high cost of buying and implementing on-premise applications (typically over $1 million).”

Kuebix IntegrationsEnterprise-class TMSs usually offer advanced functionality like integrations, freight pay and audit, order and route optimization, and many other features. Unfortunately, most of these legacy systems come as a complete (and pricey) set, leaving companies who don’t need certain features with a bill for the technology they won’t use.

The solution to this is to find a TMS that will expand and contract along-side your business so that you always have the features you need and aren’t paying for the ones you don’t. It’s important to realize that not all companies operate in the same way, and a scalable transportation management does just that. Transportation management systems like Kuebix TMS are built to serve companies of all sizes and needs.

Kuebix Free Shipper was the industry’s first truly free TMS and has removed all barriers to entry to SMB customers looking for rating, booking and tracking functionality. Companies looking for financial management, advanced analytics and other premium features can upgrade to Kuebix Business Pro and Kuebix Enterprise and then seamlessly add additional features.

What’s the Difference Between Cloud-based / SaaS, and On-Premise TMS?

Besides being geared toward specific audiences, transportation management systems are housed and accessed in two different ways. The traditional way which many early adopters of transportation technology used was on-premise software.

On-premise software is installed and run directly on local computers. This requires a representative from the TMS provider to physically install the TMS “on-premise” at the user’s headquarters so that the company can gain access to it. This can cause difficulties whenever a problem arises or a new version needs to be updated, not to mention the customer’s inability to take their TMS on the road with them.

Cloud-based, software-as-a-service (SaaS) TMS are becoming strongly preferred over on-premise software. They are much more agile and easier to install, maintain, and upgrade, leading to a faster return on investment (ROI) and less hassle.Cloud-based platforms create an opportunity for next-level collaboration across supply chains. With software that is housed on the “cloud” (online), users can access it from anywhere, even from mobile devices, and aren’t constrained to “the four walls” of their office building.

Most cloud-based transportation management systems are sold as software-as-a-service (SaaS). This means that users subscribe to the technology on a monthly or annual basis instead of purchasing the technology outright. Not only is this more cost-effective, it also means that users are always on the most recent version of the software.

What is the Core Functionality of a Transportation Management System (TMS)?

As mentioned above, most transportation management systems provide these three core features:

  1. Rating: Any logistics professional with a TMS can easily find rates for their customers’ orders and book those orders for delivery.
  2. Booking: Instead of needing to call individual carriers or visit each carrier’s website, the user can simply access the TMS to see all of their negotiated rates laid out side-by-side. Picking the rate with the best price and service level is both faster and easier!
  3. Tracking: Transportation management systems provide detailed tracking information on shipments all the way from the warehouse to their final destination.

Together, these features unlock potential for improved operational efficiencies and increased visibility throughout the supply chain.

Common Transportation Management System (TMS) Upgrades

Though most TMSs provide the standard rating, booking and tracking, other more advanced TMSs also offer additional features. These can sometimes be added on in a modular fashion so that the user only pays for what they need, or may come as a package deal with the TMS. Here are some of the common capabilities of more advanced transportation management systems:

  •      •     Freight Pay and Audit – This feature helps companies automatically audit each carrier invoice. TMSs like Kuebix indicate which bills are within the predetermined threshold and can be paid and calls-out others which do not fall within the limit. This makes it much faster for financial teams to pay carriers and helps them avoid overpaying on accident.
  •      •     Order Integrations – An integration between the TMS and an ERP or a financial system like NetSuite, Microsoft Dynamics, or QuickBooks can vastly improve the speed and accuracy of booking. Order information flows directly from the ERP system and automatically populates within the TMS so that users never need to re-key information. This eliminates user-error which can lead to endless firefighting and incorrect deliveries.
  •      •     Order and Route Optimization – Some TMSs offer load and route consolidation and optimization through algorithms within their technology. The system can suggest the most efficient and cost-effective method of shipping a group of orders and the user can book the load quickly and easily.
  •      •     Reports and Dashboards – Analytics are a major draw for many companies interested in improving their logistics processes. Actionable reports and dashboards let users understand every detail of their freight spend and make strategic decisions on the basis of data. They can be used to evaluate carrier KPIs, total freight spend by item, and to provide insight to leadership.

Order and Route Optimization Infographic What is a Transportation Management System TMS?

How Can a Transportation Management System (TMS) Software Save Me Money on Freight Spend?

Compare Rates: Transportation management systems let users automatically access all their negotiated carrier rates side-by-side for easy viewing and comparing. TMS users save time by no longer switching between individual carrier websites but instead have all their tariff information contained in one, user-friendly screen. Often, logistics professionals don’t have time to check the rate with every carrier, so inevitably end up missing out on quality rates. With a TMS users can choose the most attractive rate out of all their carriers for each shipment, saving them money on every load.

Pay Bills Correctly: Invoice audit is another way many companies use a TMS to save on total freight spend. Often, accidental or incorrect charges can be added to a shipment. Things like lift-gate fees and incorrect detention charges can increase the final amount on an invoice. These miscellaneous accessorial fees are easy to overlook when manually auditing invoices and are often even intentionally ignored because they waste too much time to rectify. These fees add up quickly, however, so having a system to automatically audit every carrier invoice can save huge amounts each year.

Understand Freight Spend: With a TMS that isn’t tied to a certain carrier or 3PL, users can access all of their rates side-by-side in an unbiased way. And with the addition or reports and analytics, users know exactly how well each carrier is performing on each lane. With this knowledge and understanding of the market rate, TMS users are positioned to negotiate for better rates and service levels with their partner carriers. This saves money overall and helps to improve relationships and customer service all at once.

Gain Visibility: Shippers leveraging a TMS like Kuebix also gain benefits from improved visibility to their supply chain operations.  All stakeholders can use the common platform to plan their moves, receive alerts to changes as they occur, see every status update made, and make real-time adjustments to keep the supply chain moving smoothly and the customer happy. By sharing a single common system, suppliers can plan inventory levels more effectively to offer better customer service. Carriers can move shipments in and out more efficiently, making their operations more cost effective and the customer can improve the management of their inbound operations and warehouse.

Optimization: For companies with large or complex supply chains, features like order and route optimization can also save significant money. This is because manually building the perfect load is a challenge, and more often than not too time-consuming to bother with. There are countless factors a logistics professional needs to take into consideration such as delivery date, location, class, weight and size. Weighing all of these factors without the help of technology usually results in missed opportunities and wasted resources. Instead of pouring through spreadsheets and manually grouping orders onto a single truck, Load Builders and Optimizers can be leveraged to help logistics teams build and optimize the perfect load every time to save significant money.

Click here to see how one company saved $2.2 million dollars in cost-avoidance within one year by leveraging a TMS!

Will a TMS Save Me Time?

Many people are concerned that a TMS won’t actually save them time because they’ve been doing their job for years and know how to do it like the back of their hand. While “tribal” knowledge and relationships gained over a career aren’t easily replaced, a TMS can speed up even the most seasoned logistics professional. Instead of managing an inbox and voicemail of hundreds of loads, every load and stop on a route is tracked in one place. Spreadsheets are no longer required to transfer order information back and forth and users can spend more of their valuable time working on strategic projects instead of troubleshooting errors.

Many transportation management systems can be implemented within a matter of days or weeks. The cloud-based nature of the platform makes online updates and troubleshooting significantly easier for users. Simplified installation and upkeep leads to significant and long-term time and money savings.

From shippers with only a few loads a week to enterprises with hundreds of complex orders to sort through each day, leveraging technology can save countless hours. ERP integrations to automatically flow order information back and forth between systems not only improves accuracy but also makes the process of rating and booking much faster. Auditing and optimization features remove previously tedious processes and result in a faster speed from order to delivery. A few minutes saved per order adds up quickly no matter what size company is doing the shipping.

Inmod Furniture Case Study

Not all transportation management systems (TMS’s) are created equal. Make sure to be aware of these common TMS challenges and if you’re thinking of implementing a TMS within your organization:

  •      •     Not every TMS supports all modes of transportation

What to ask: Ask the TMS provider what modes of transportation they do support and whether support is included in all of their purchase levels. Find out if they support full truckload (FTL), less-than-load (LTL), ground freight, air, intermodal, and ocean.

  •      •     The technology wasn’t built on the cloud

What to ask: Find out whether the technology is/ has always been housed on the cloud. If it hasn’t been, make sure that customer reviews reflect the provider’s ability to support a cloud-based technology. Many legacy transportation management systems have not had smooth transitions to a SaaS cloud-based model.

  •      •     Biased in favor of one carrier or 3PL

What to ask: Ask whether the technology is owned by a carrier or 3PL. If it is, determine whether you will be able to add all of your negotiated carrier rates to be viewed side-by-side in the technology. Many TMSs owned by a carrier or 3PL have preferred rates which could detract from your savings. Remember, a TMS should give you an agnostic way to find the best carrier rates.

  •      •     Bad customer reviews

What to ask: Ask to see some customer references before deciding on a TMS. If the TMS provider cannot show you any customer case studies or videos, that should be a red flag. Check out technology review sites like Capterra and Gartner Peer Insights for unbiased reviews from real customers.

TMS’s Can Be Integrated with Users’ ERP Systems

Most transportation management systems (TMS) have several out of the box ERP integrations but can also customize an integration for any ERP system capable of sending and consuming data. Shippers can seamlessly integrate with some of the most popular ERP systems including NetSuite, Sage 100 and Microsoft Dynamics.

ERP integrations are commonly added to a TMS like Kuebix to increase efficiencies for shippers and drive cost savings. These integrations allow information like product and order details to flow automatically from an ERP or ordering system directly into TMS software and vice versa. This means that users don’t need to waste their time rekeying data between different systems and removes the risk of human error.

So, what is a Transportation Management System?

A TMS is a tool that any size company can use to improve the efficiency of their shipping processes. TMSs like Kuebix TMS help companies capitalize on supply chain opportunities through visibility, control and the use of predictive analytics. Kuebix TMS allows all supply chain stakeholders to collaborate on a single platform. Actionable analytics and detailed tracking information help to improve customer service. And since Kuebix is built on the latest cloud technology, it can be implemented quickly so that any company can begin seeing rapid ROI.

In conclusion, to learn about Kuebix TMS visit here.

Digital Agility Blog Post Image

How Digital Agility Can Help Prepare Your Supply Chain for Anything

Businesses’ ability to successfully navigate unexpected events is a large part of an overall successful supply chain. Many companies have found ways to mitigate the effects of events like hurricanes and blizzards. However, most organizations were not prepared for the implications of a pandemic like Covid-19 and its long-term impact on global supply chains.

In a survey conducted by The Economist Intelligence Unit, 50% of respondents cited that digital agility is their greatest opportunity for post-Covid-19 resilience. Understanding the full impact of the crisis and learning from the many unexpected circumstances the pandemic has caused will help companies strengthen their supply chains moving forward.

Digital agility is formally defined as “the ability to move quickly and easily by applying and leveraging digital technology and tools.” By utilizing technology, businesses can secure their supply chains by improving real-time visibility, securing last-minute capacity, tracking KPIs dynamically, and generally setting themselves up for the best chance to weather ‘the unexpected.’ 

The most effective technology for digital agility that’s designed to better logistics operations while offering a number of benefits is a transportation management system based in the cloud. With an advanced TMS, companies can plan and book freight across all modes, find the best route and carrier, manage payments and so much more! Below are a few of the features a well-rounded TMS  must have to help companies improve the digital agility of their operations:

The Latest Cloud Technology

The best transportation management systems leverage the latest cloud technology. TMSs that are cloud-based store data in the cloud rather than on a local server or computer. Storing information on the cloud makes for a faster start-up, lower usage costs and greater flexibility. Installing updates doesn’t require an in-person visit and the process of troubleshooting is simplified. A TMS that operates on the cloud helps supply chains stay digitally agile and prepare for the unexpected.

Complete Supply Chain Visibility

Companies that have complete visibility throughout their supply chains are able to continuously improve. Transportation management systems that provide real-time information on the location and estimated arrival time of shipments improve logistics operations, digital agility and customer service. Companies can leverage visibility to answer questions from partners which makes for better collaboration. Visibility throughout the supply chain helps companies strengthen their logistics operations and prepare for the unexpected. 

Detailed Reports and Dashboards

It’s important that data is collected and organized in a way that companies can utilize it to make better informed decisions both during and after unexpected events. With a transportation management system, data is collected and used to generate detailed reports and dashboards that digitally agile companies can leverage to improve their logistics operations and address issues as they arise. Data can be overwhelming and difficult to understand, but a transportation management system makes it easy.

Truckload Spot Market

Having a diverse selection of carriers and potential truckload volume is a key component of a flexible supply chain that’s able to adapt to adversity. Companies looking to strengthen their digital agility need an alternative for when situations arise where they can’t get their freight covered by a traditional negotiated rate but have a delivery date that needs to be met.

Kuebix TMS users gain access to Community Load Match, Kuebix’s load matching platform and shipping community. Community Load Match leverages Trimble MAPS to provide advanced matching capabilities and map visualization. Since it’s built inside Kuebix TMS, shippers can meet all of their truckload shipping requirements on the same platform that handles the rest of their shipping needs.  

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Staying digitally agile is especially important for companies in such an unpredictable environment. Implementing a transportation management system that leverages the latest technology like Kuebix TMS ensures companies are prepared for anything. Click here to learn more about the benefits Kuebix can bring to your supply chain.

Construction Industry Blog Post

Surmount Supply Chain Challenges in the Construction Industry with Technology

Between companies regularly distributing, manufacturing or using construction products, the construction industry experiences a steady flow of business. One thing all construction companies can agree on is the importance of operating efficiently in order to meet project deadlines. There are a number of barriers between smooth logistics operations and successful project completion for the construction industry. Below are just a few of the obstacles present in their logistics operations:

New Site Safety Regulations

In most cases, completing a project requires a number of professionals to be on-site completing tasks as a group. The pandemic has restricted the amount of workers that can safely work together at once. Adjusting to having fewer team members on-site and able to contribute to the project has resulted in a decrease in overall productivity

Rising Cost of Construction Materials 

The cost of raw materials needed for manufacturing construction materials rose by 2.2% in June. The surge in price can be largely attributed to supply chain disruptions caused by the pandemic. Construction companies who realize they’re short on materials in the middle of a project will have an even harder time replenishing their stock in addition to dealing with a hefty price tag.

Strict Deadlines 

Deadlines are common within the construction industry, but Covid-19 is making them more difficult to meet. New rules and regulations in warehouses, supply chains and on construction sites slow down operations to ensure cleanliness. Anything sourced internationally has even more stops to make before it can reach its final destination. Visibility throughout the supply chain is essential for companies to make sure they’re able to comply with new rules and regulations and that their deadlines are feasible. 


Technology’s Role in the Construction Industry 

With the help of a transportation management system like Kuebix TMS, any construction company can take control of their supply chain and overcome industry-related challenges. Kuebix TMS helps logistics teams plan, book and gain visibility over all of their shipments. Whether the company is sourcing raw materials for delivery to a manufacturing plant or shipping to a construction site, Kuebix TMS can simultaneously cut costs and improve operational efficiencies.

Kuebix TMS users can seamlessly rate, book and track their freight to save time and improve customer service. Real-time tracking information keeps users informed and allows them to provide customers with better information in regards to the location and estimated arrival time of their purchase. Kuebix TMS provides users with detailed reports and dashboards that can help them make better informed decisions to further improve their logistics operations.

Integrating Kuebix TMS with an ERP like Microsoft Dynamics or NetSuite can drive additional cost savings. An ERP integration eliminates the need to re-key long lists of order line items, decrease labor costs and increase order accuracy.

The construction industry involves a wide range of products and professionals, but that doesn’t mean their logistics operations have to be overwhelming. Any construction company can leverage technology to help them successfully complete a project, meet deadlines and more!

Chemicals Blog Post Image

What to Keep in Mind When Managing a Chemical Supply Chain

The chemical industry faces a unique set of challenges regarding safety in their logistics operations. The transportation of chemicals requires next-level care and expertise as it deals with sensitive and potentially dangerous materials. Errors in shipping chemicals that are hazardous can have serious consequences.

While logistics operations are typically intricate by default, shippers and manufacturers responsible for the production and transportation of chemicals have to pay even closer attention. Here are some of the things to consider when preparing your logistics team to transport chemicals:

Appropriate Number of Drivers 

Companies shipping chemicals need to be aware of the number of truck drivers they have and the strain they’re put under based on the number of hours spent on the road. The risk of an accident is heightened when hazardous materials are involved. Truck drivers must be well-rested and prepared to transport goods or products that carry the weight of these additional risks.

Accurate Product Labeling and Storage

Such sensitive materials must be accurately labeled to ensure they’re going to the right place and are properly stored. Many chemicals call for temperature-controlled trucks or especially cautious handling. Improper labeling or storage can result in delivery to the wrong destination or a potentially harmful reaction. 

Product labeling and storage relies heavily on effective inventory management. Knowing how much of a product you have and where it’s located is crucial in being able to successfully load and ship orders. Ineffective inventory management can lead to higher levels of waste and excess storage costs. Companies that are shipping chemicals need to be especially careful because of expiration dates on their products that can be dangerous if forgotten or neglected.

Strategic Route Planning

Chemicals need to be transported both quickly and safely. Detailed route planning is a significant factor in helping truck drivers make their deliveries on time. It can also help truck drivers navigate roadblocks or construction sites that they wouldn’t otherwise be aware of. Route optimization requires logistics professionals to be aware of the number of required stops, requested delivery time and traffic patterns in the area.

How to Manage Complex Chemical Supply Chain Needs

Upon first glance, managing the demands associated with a successful chemical supply chain may seem overwhelming. However, implementing a transportation management system like Kuebix TMS can simplify the process regardless of your supply chain’s size. 

Kuebix TMS is a cloud-based platform that enables customers, suppliers and carriers to collaborate and have complete visibility and control of their shipping operations. Kuebix TMS offers features necessary to combat the unique challenges in the industry including product compatibility when building loads involving hazardous materials, route optimization and detailed analytics that empower shippers to make better informed decisions.

Is it the Right Time to Invest in a TMS

Is it the Right Time to Invest in a TMS?

It might seem counter-intuitive to spend money during the present climate, but the companies that invest in technology now are going to have a competitive edge tomorrow when the economy recovers.

It’s a simple combination of direct, dollar-for-dollar ROI and customer satisfaction – in other words, more business with fewer expenses. Instead of trying to go back to “normal,” businesses should use this time of uncertainty to solidify their operations and set their supply chains up to compete in a changed economy.

Doing More With Less

It’s an unfortunate truth that most businesses will be trying to do more with less for the rest of 2020 and even into 2021. This includes labor, materials and revenue as the economy reacts to world-wide stay-at-home orders. International supply chains are in turmoil, especially as pre-bought raw materials and products from Asia aren’t refreshed with new deliveries.

Closer to home, the U.S. Bureau of Labor Statistics reported in April that “the unemployment rate increased by 10.3 percentage points to 14.7 percent… The sharp increases in these measures reflect the effects of the coronavirus pandemic and efforts to contain it.” Apart from being terrible for the individuals and their families, these numbers are bad news for businesses. Mass layoffs have already taken place in many sectors, making it harder for logistics teams to complete tasks with fewer man-hours and fewer external partners like “mom and pop” carriers.

Greater unemployment and economic uncertainty cause consumers to be more conservative with their spending. As such, even businesses that have managed to stay open during Covid-19 are unlikely to see the sales they had expected. That means every last penny needs to be spent wisely.

Managing disrupted operations with fewer team members, partners, and inbound dollars is a difficult task. Streamlining operations is essential to make sure these disruptions don’t overwhelm an already overtaxed supply chain. A transportation management system (TMS) can automate mundane processes previously wasting valuable time like keying order information, invoice audit, and rate comparison.

A TMS can also give teams visibility into inbound and outbound orders so they can stop asking “where’s my truck” and can instead turn their attention to more productive initiatives like rate negotiations and Covid-19 preparedness.

Tightening the Purse Strings

On the topic of more productive initiatives is finding ways to spend less money without sacrificing service to customers. Before a company can start to discover and eliminate waste, they need to have an accurate understanding of their current costs. This includes total freight costs, freight costs down to the SKU level, costs by carrier, carrier service levels, OTD percentages, detention and accessorial fees to name a few.

All of these metrics can be neatly summed up in reports and dashboards provided through a cloud-based TMS. These analytics can be used to find waste and make the necessary changes to save money.

For example, it may be common practice to book the cheapest carrier on a lane. However, it’s possible that that carrier is late 30% of the time. Anecdotal evidence might not be enough to make the case to switch to the slightly more expensive carrier, but hard facts are enough. With the data in hand, it’s easy to make the case to switch to a carrier with superior OTD percentages to improve customer satisfaction and win repeat business.

By adding an ERP integration on top of a TMS, users can even track their true landed costs down to the SKU level so that they can better allocate freight spend.

It’s not only long-term that transportation management systems help users save money. On the contrary, most users find themselves saving money on their freight spend almost immediately with the help of a TMS. This immediate ROI is derived from comparing rates from a variety of carriers on several modes.

Let’s face it, not every logistics team has time to manually compare rates for each load with every carrier they’re acquainted with. Instead, they use their best judgment to rate and book with familiar carriers. With the addition of a TMS, all of their contracted carrier rates are quickly and easily displayed so that teams can find the best rate and mode for every shipment. This translates into rapid ROI for the TMS.

Growing Customer Expectations

Just because there’s been an international pandemic doesn’t mean that customer expectations are any lower. On the contrary, many people are becoming more and more used to rapid delivery and “Amazon-like” customer experiences since being quarantined at home. It’s the shipper’s job to meet these growing customer expectations.

With the help of a TMS, companies can make sure that their products are tendered to the carriers that will deliver the fastest for the smallest price tag. A TMS also gives shippers a heightened level of visibility to order statuses. This means that customers can receive better status updates on their orders and are more likely to be flexible if something goes wrong along the way.

For final mile delivery, shippers can even add an e-commerce integration that allows their customers to choose the rate and delivery type that best suits their needs. This level of customization improves customer satisfaction and personalizes the delivery experience for them.

More Rate Options

The U.S. economy doesn’t look anything like it did at the end of 2019. As such, it doesn’t make sense to continue to operate a business the same way either. One way shippers can set themselves up for success is by “building their bench of carriers.” This means connecting with a larger assortment of carriers, brokers, and freight marketplaces to have the greatest chance to find the capacity they need when they need it.

The easiest way to connect with a large number of available trucks is through a community like Kuebix Community Load Match. What makes Community Load Match unique is the connection of shippers with a rapidly growing carrier community from Trimble’s network of 1.3 million commercial trucks, digital freight matching services and brokers to meet truckload needs on one platform. Shippers can easily request and receive rates from the carrier community, including their contracted carriers. This means that they are always sourcing rates from as many providers as possible!


Interested in learning more about why investing in a TMS makes sense, even during the current economic climate? Hear what Dave Lemont, General Manager & VP, and Luke Lefkowitz, Supply Chain Expert at Kuebix have to say in this webinar: Making the Case for Cloud-Based TMS

Making the Case for TMS

Kuebix Gartner Magic Quadrant Challenger 2020

Kuebix Positioned as a Challenger in the Latest Gartner Magic Quadrant for Transportation Management Systems

Kuebix, a leading transportation management system (TMS) provider and creator of one of North America’s largest connected shipping communities, has been recognized as a Challenger in Gartner’s 2020 Magic Quadrant for Transportation Management Systems. Kuebix is a Trimble Company.

“Our velocity in the marketplace continues with 24,000 customers and growing as a result of our superior user experience, rapid implementations, and innovative technology,” said Dan Clark, Vice President of Product Innovation & Strategy at Kuebix. “We are excited to be recognized as a Challenger and believe that Kuebix’s positioning in the Challengers Quadrant validates our leadership, vision, and ability to continuously deliver value to our customers.”

Kuebix TMS can be implemented more quickly than more traditional monolithic software. Kuebix is a modular cloud-based solution that allows small to medium-sized companies up to the largest enterprises to select features and integrations to configure the ideal TMS for their business. In January 2020, Kuebix was acquired by Trimble, bringing Trimble’s network of 1.3 million commercial trucks together with Kuebix’s extensive shipping community, which will create unprecedented opportunities for freight demand-capacity matching and other efficiencies.

“Combining Kuebix’s innovative TMS and growing shipping community with Trimble’s strength and scale will allow us to accelerate the innovation we are delivering to the marketplace,” said James Langley, Senior Vice President, Trimble Transportation. “This combination also positions us to provide maximum transportation efficiency to all of our customers.”

According to the Gartner research, “By 2022, spend on TMS applications will be $1.94 billion, accounting for 31% of the $6.2 billion supply chain execution (SCE) market. This growth will be driven by the replacement of on-premises software with SaaS applications.”

To learn more about today’s TMS marketplace, download a complimentary copy of the 2020 Magic Quadrant for Transportation Management Systems.


Source: Gartner, Magic Quadrant for Transportation Management Systems, Bart De Muynck, Brock Johns, Oscar Sanchez Duran, 25 March 2020.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Kuebix TMS Cyber Monday Black Friday Statistics

Did Black Friday/Cyber Monday Tax Your Logistics Operation?

 

This year’s Thanksgiving, Black Friday and Cyber Monday retail sales broke records. According to Shopify, over 25.5 million consumers made a purchase from a Shopify merchant on Black Friday, Cyber Monday, or in between. Shoppers spent an average of $83.05 per order and focused heavily on makeup, mobile phone accessories and jackets. Cell phones dominated the holiday shopping season with 69% of sales made on phones or tablets.

Black Friday and Cyber Monday sales reached over $2.9 billion, a huge success in comparison to last year’s $1.8 billion. It’s estimated that at the peak of the shopping frenzy, shoppers were spending over $1.5 million per minute!

The Aftermath

Now that orders have been placed, they must be delivered. As a shipper, you should ask yourself the following questions:

  • • Can your logistics operation keep up with the velocity of orders speeding through your e-commerce engine?
  • • Will you have to pay expedited freight charges to make sure customers get their orders on-time?
  • • Can you quickly find capacity with your contracted carriers to stay ahead of demand?
  • • Can you easily contract with carriers for any mode to book a load?
  • • Can you effortlessly compare your contracted rates to the spot market to find a better rate?
  • • Once the holiday rush is all over, can you look historically at shipment data to find areas for improvement?

With Kuebix’s transportation management system (TMS), shippers can do all of the above – and more!

Kuebix Shipper is a free TMS that allows shippers of any size to rate, book and track shipments via LTL, TL and Parcel – all in about the time it takes to purchase an airline flight online. Join our online global community of shippers to help match demand with capacity during this busy holiday season.

Kuebix Business Pro is a full-service TMS for multiple users with advanced analytics and carrier scorecards, freight bill audit and pay, claims management and integrations with other solutions. Using Kuebix Business Pro during the busy holiday season allows you to uncover rate exceptions and discrepancies for added savings; integrate your order management system for streamlined transport planning; and leverage analytics to reduce freight spend.

Kuebix Enterprise is a configurable TMS that offers advanced applications to meet your logistics operation’s needs. Managed services provide shippers partnerships with Kuebix freight experts to uncover even greater efficiencies and savings, with full-tracking and visibility of your freight from the dock to your customer’s doorstep.

 

 

 

By choosing the right TMS, retailers can keep up with the exponential growth of their e-commerce operations during this holiday season and beyond!

 

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